Cookie Cutters-Clearwater, FL (563 reviews)

Comment

I wasn’t really pleased with the service, it was my kids 2nd haircut and it was butchered, I didn’t say anything there and then because i tend to freak out but once we got home I confirmed it wasn’t just me exaggerating but the actual haircut was a mess. I’m gonna have to take him in tomorrow to another place to get it fixed 😔

Comment

You can see that his bangs AND sideburns are completely uneven!! Not to mention she just gave up and quit in the middle of the haircut! Exact words, "I'm just not comfortable anymore". Its because she messed it up so mad she couldnt fix it. Hes 2. Yes he is a LITTLE wiggly but probably the best sitting 2yr old u will meet also. We shouldn't have even been charged. Ive gone there for every haircut hes had and usually w the same hair cutter but she left so we got her. Worst experience ive ever had. She was so rude. I can't believe she ever got hired. I dont know if we will go back now. She ruined it. It was that bad.

Comment

We had a 2:30pm appointment for my two sons. We arrived at 2:05pm and checked in. We waited for 40 minutes while they took later appointments and walk-ins ahead of us. I even heard one of the people say they were early for their 2:45pm appointment. When I complained the girl at the register told me we were being helped now... Then the stylist was unfriendly because I was upset. Not how I would expect to be treated. Very upsetting and unprofessional. I come to a kids haircut establishment because they are normally understanding that you don't want to keep a toddler and 1 year old waiting for 40 minutes. After I brought the error to their attention, the staff was unapologetic and rude. I'm sure other parents will empathize and find this information helpful.

Comment

We had a 2:30pm appointment for my two sons. We arrived at 2:05pm and checked in. We waited for 40 minutes while they took later appointments and walk ins ahead of us. I even heard one of the people say they were early for their 2:45pm appointment. When I complained the girl at the register told me we were being helped now... Then the stylist was unfriendly because I was upset. Not how I would expect to be treated. Very upsetting and unprofessional. Staff was unapologetic and rude.