Cookie Cutters-Lehi, UT (1724 reviews)

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Great work!

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We waited an incredibly long time to be seen even though we had an appointment, and our hairdresser was so soft spoken that we barely heard our name when we were called. She didn’t ask which seat my child would like to sit on and seemed lackluster in helping my daughter feel comfortable with a show she enjoyed; my daughter wound up listening to trailers for whatever was on the main menu. The environment was crazy with so many people waiting, but I know the hairdressers have no control over how other kids are behaving while waiting. Just a little disappointed when usually we have a great experience.

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It seems like this place is under new management. I was very disappointed. The lady chopped at least three inches off my daughter’s hair and it’s not even straight. We will not be coming back.

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Haircuts are always great. I was frustrated to wait 30 minutes when we had an appointment. Another client had three kids with appointments after mine and she was long gone before we were in the chair.

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I had an appointment and even arrived early. People continued to come after us and get called before us, we were waiting for 50 minutes. I had to go up twice to let them know that we needed to go.

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I typically have a very positive/typical experience going in. The standard of the cuts vary by a little, but I always feel like my son leaves with a good haircut. This particular cut I felt like the person helping was new or just maybe doesn’t have a lot of experience. It took longer than normal and when we left my son’s hair was wet so I couldn’t really tell what the cut looked like. When we got home I saw the two sides were not even and not blended and overall it just doesn’t look very good. I was going to go back to have it fixed but my son doesn’t love getting his haircut so he didn’t want to go back in. I also didn’t want to hurt the hairdressers feelings because I felt like it needed to be redone by someone else with more experience.