Cookie Cutters-Sacramento, CA (Natomas) (2080 reviews)

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Lupe is the best!

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Awesome place , my boys love it

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Thank you for your patience with my son. 10 out of 10 highly recommend, they always do an amazing job. My son is two years old so he’s not the easiest to cut, but they are always super patient and kind.

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Vicky is amazing! We have gone to a few different places that specialize in kids haircuts, but Cookie Cutters is our son's favorite because of all the vehicles he can choose from, and Vicky is so calm, good and detailed in her work. We will continue to go to Cookie Cutters as long as she is there!

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Lupe’s amazing per usual

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This was an absolutely awful experience. We've been taking my son to this location for more than 4 years and never had a bad experience until now. Our appointment today was with "Brigette." From the start, we had to ask her to be gentle because she was rough being with the shears and it scared our son. He's almost 6 and has several haircuts before. He's always enjoyed it and never cried or was scared. Even after he started to cry during today'shaircut, Brigette didn't stop to comfort him and she continued to be VERY agressive with the scissors and comb. He continously cried out "that hurts" the entire time. Both my husband and I asked her several times to be gentle but she just continued being agressive and never acknowledged his discomfort. She stopped at one point and asked my to hold his head, I told her I wouldn't do that, exaplaining that he was just scared and I asked her again to be gentle. I explained that my son has sensory issues and can become overstimulated before asking for a moment to talk to my son to attempt to calm him down. As I was talking to him, she kept loudly snapping the scissors at the air over and over again until I asked her to stop. This experience was surreal and I'm in shock that this woman works at a children's salon, or with people at all for that matter. We'll never return to this salon. The quality of the haircuts varies, but that never bothered us because the stylists were nice and good with our son, until this awful experience today. My son used to enjoy getting his haircut and after today, he says he never wants his haircut again. I'm angry and sad that he had this experience.