Cookie Cutters-Jupiter, FL (931 reviews)

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My son was in tears today. We’ve been going to cookie cutters for three years and that’s never happened. We probably won’t be back.

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Terrible experience. Staff was unwelcoming to begin with. No greeting and there’s no music or ambience at all. Just a dead silent room. My daughter’s hair cut was 10 minutes long of cutting dry hair and $28, which is a joke. Will not be going back.

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I explained I wanted Ava’s hair cut into a bob right above her shoulder her hair is literally at the top of her cheek bones!!! It looks awful way too short she looks like a boy!! I am so upset with her hair . She obviously doesn’t understand how to cut hair

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Never again will cut my kids hair with the lady Ruth! Not with that attitude! Very rude!

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The person cutting my son's hair asked our nanny who was with him if he was Indian. Our nanny said yes, his parents are of Indian origin. The person proceeded to tell our nanny how Indians are cheap and never tip her well, in front of my young son. My nanny was extremely uncomfortable and this woman would not stop saying negative things about Indian people. I am disgusted that someone would do this, especially in front of a young Indian boy. We will never come back to this shop.

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This was only our second time here. The first time - my babys very first haircut they cut his ear. I decided to give them another try for his second haircut(this visit) and the women cut his hair so badly! She accidentally chopped off the front of his hair he ended up with a half buzz cut which is not what we wanted at all. Then she also missed huge sections. Im extremely disappointed as we drove 30 minutes each time for the fun atmosphere but if the haircuts cannot be done properly then theres no point. After I left a review about the first appointment someone said they were going to reach out to me and never did, despite me reaching out to them multiple times.