Cookie Cutters-Jupiter, FL (760 reviews)

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Unfortunately, Zander has a bald spot over his left ear from the clippers. I was asked to hold him still after the mistake. I just wish I could have been asked before she trimmed around his ears. Zander sat still and let her do what was needed. Very disappointed with his cut... We love this concept, but probably won’t return. The ladies were all nice and they all had tremendous patience with the kids, but this is a pretty Big misshape. My poor 5 year old has to sport a bald spot .

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We have been bringing our son to have his haircut here for 2 years, always with Kristen who did a great job. However, she is no longer working there and the last two times we have been have been unsatisfactory to say the least. This last time was the last straw. We will not be going back. The girl who cut his hair today was out of it and her hands were shaking. My husband had to tell her and explain multiple times what we wanted-a classic little boys cut, nothing complicated. His hair looks awful even after he tried to have her fix it. It is cut straight and too short across the front and still somehow too long on top. Never mind we are supposed to have pictures taken tomorrow and I have to find somewhere to take him to fix it. Very disappointed and have been giving them the benefit of the doubt with all the new people but no more.

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The stylist DID NOT SANITIZE HER INSTRUMENTS. Yuck. Used a dirty rag to wipe hair from her station, then on to the next kid. Got out a clean comb, but did nothing at all to sanitize her scissors or clippers. When we asked her to please do that, she quickly spritzed with something then wiped them off with the same dirty rag. She didn't clean anything on the parts of the chair that the child is encouraged to touch. Would never go there again. Gross.

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The person cutting my son's hair asked our nanny who was with him if he was Indian. Our nanny said yes, his parents are of Indian origin. The person proceeded to tell our nanny how Indians are cheap and never tip her well, in front of my young son. My nanny was extremely uncomfortable and this woman would not stop saying negative things about Indian people. I am disgusted that someone would do this, especially in front of a young Indian boy. We will never come back to this shop.

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I explained I wanted Ava’s hair cut into a bob right above her shoulder her hair is literally at the top of her cheek bones!!! It looks awful way too short she looks like a boy!! I am so upset with her hair . She obviously doesn’t understand how to cut hair