Irelands Spa & Salon - Canal Winchester (700 reviews)

Comment

When k came in, I wasn’t checked in. Instead I was checked in as a person named Tracy. The hair cut is longer on the left side and shorter on the right. There were a few pieces that I had to trim myself that were the length of my hair before I got it cut. My bangs were not blown dry correctly and kept parting in the middle.

Comment

I received the full body relaxation massage and signature dermaplane facial. The entire experience lasted under 60 minutes. The massage was $80 and the facial was $92. The aesthetician never touched my arms, hands or fingers. My legs were massaged at the same time, not individually. The massage did not include head or scalp, or even the back of the neck from all previous full body massages I have had in the past. The facial included a cleanser, what felt like one layer each of three different essential oils, a hot towel compress, and the dermaplane. The music had several loud commercials, interrupting the spa music. Once the facial started, the spa music ended and the station was changed to a mixture of R&B and hip-hop, both of which I like, just not promoting a relaxed environment of a spa, especially with increased volume commercials, every other song. From the time my name was called in the waiting room until I was escorted to check out was 62 minutes (massage, facial, time for undressing and redressing). I don’t like to complain, but I have yet to have a good experience at Ireland’s. I have never had a similar facial or massage experience like this one.

Comment

Technician was over 30 minutes late then left me soaking for 15 minutes when she said she be gone for five kept disappearing. I had to ask for services that I requested on my feet. I asked for a spa pedicure and she was not going I asked for a spa manicure and I did not get one. I only got a basic manicure. Pressed no dryers to dry. The hands polish did not get the services I requested and will not be back.

Comment

Massage was WONDERFUL, but this is the 2nd pedicure I have had with less than happy results. No one at check out asked if I was satisfied (either time). Only asked if I wanted to book something for the future and if I wanted to tip. I wanted a French manicure on my toes. The tech wanted to use gel. Nope, I wouldn’t be able to get that off at home. She understood and started painting with regular polish. She tried several times to use a pink base but had to keep redoing them. I asked for just white tips with clear. She said ok. She proceeded to paint my whole toenail white. After 2 hours in the chair I needed to stand up. I told her to just cover the white with the pink in her hand to get it done. This is disappointing as it was my Mother’s Day gift from my family and I was so looking forward to French tipped toes to start the summer. The massage was wonderful and the techs were very friendly, but the pedicure not being what I wanted ruined what should have been a relaxing day.

Comment

Towels were gross, stained, the environment was cold and unwelcoming, took forever to get a mani pedi. Was there for 3.5 hrs and only planned for 1.5 hrs. Sadly took most of my day. My nails already look horrible a few hours after leaving. Don’t care to visit again.