Cookie Cutters-North Plainfield, NJ (1100 reviews)

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We love Maria

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The vibe was off from the moment I got there - the manager kept reminding my stylist to clean up stations while she was about to start on my child's haircut. Then the stylist kicked my child's ear and basically blamed my child because they weren't sitting still. My child wasn't squirming too much and I was under the impression that since this is a kids salon, the stylists would know how to work with kids.

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Was absolutely unhappy with the service for my daughter at the salon. We had a 1:45 appointment and we were not taken cared of until 2:10, even though we were checked in at 1:45. It would have been okay if we were waiting for someone to help us out, but the person that was suppose to cut our daughters hair just forgot, so when soemone else came after us, who mentioned they were early for their appointment and got immediately seated in the baby hair cut car, while we continued to wait. I decided to go up to the person and asked when we were going to be helped, and she looked perplexed and decided to help afterwards. She put my daughter in a car meant for older kids, and cut her hair horribly. My daughter was crying and she kept cutting and it was literally butchered. Her hair does not fall properly and looks so uneven. My reccomendation is when you know there is a baby coming to your salon, that you take the time to take care of and make the child feel comfortable. You cannot butcher baby's hair cut as it does not look good afterwards, if you cannot do it - say so. This is the last time I will come here.

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The inside could use an update. Maria is always so wonderful and nice!

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Es terrible lo que esa mujer le hizo a mi Bebe hoy, Cuando Su cabello se secò se vein mas claro el Corte tan horrible que le dejo, sin mencionar que se nota que No sabe trabajar con niños, no tiene la mas minima delicadeza Terrible Que contraten personas sin comprobar esto Jamas volveremos, que triage experiencia

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Maria is great! We have been going to her for years. She is professional, friendly and works with a sense of urgency to ensure that she sticks to appointment times. We love that the facility has an indoor slide and TV. It is a very kid-friendly place. We love that we can purchase a card in advance for discounted cuts, but wish there were more promotions. My son gets a haircut every 4 weeks so it adds up.