Cookie Cutters-Jax Beach (1183 reviews)

Comment

Rere did an Amazing job in my grandson and this was his first visit. We definitely will be back as we purchased the value card. Ms Rere is his go to person for his next cut. Thank you

Comment

I always prefer this place though this time I had a very bad experience. The front desk who I believe was new. Immediately we entered her behavior was not welcoming, then since this place is known to my son he went to one of seat. She told me he is not allowed there which I agree with her . I was explaining my son meanwhile she came back and again started to say “ he has to leave “ within 2 mins again she started. I told her give me 2 mins cause the way she is behaving it’s very uncomfortable. She started arguments instead give little effort to understand that it’s kid and we should not forced them to do something, instead explain them why he is not allowed there. I am really upset by her behavior. This was not first time, I been there so for my son this place is very known and he is very friendly environment for him. When he enter, he tried to go inside since there is a lot of toy cars seats. He loved it .There is only one customer in shop but the front desk girl whose name is Alycia. I believe she started to keep saying same thing several times within five minutes. Its will better if you have such person who have experience or the knowledge to handle kids mother it doesn’t help just saying again and again without understanding the situation and it’s not nice. There used be another person she used to be very nice but it’s fine if you want to replace her front desk or she is joining at the part-time, but she has no experience to handle situations. The hair stylist was awesome, no complaints. I believe she doesn’t have issue with Asian, the way she behaves she provoked me to record her behavior. Not Nice. This is service, customer deserves nice attitudes.