Cookie Cutters-Lehi, UT (1756 reviews)

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I used to really like cookie cutters, but lately every time I go I leave unhappy with my son’s haircut, part of that is on me for being a people pleaser and too chicken to speak up, but 1) I feel very rushed out at the end, like they take off the cape and have the kid on his way out of the chair as they ask what I think, and 2) even when I do say something like “can we actually go a little shorter” or something I don’t feel listened to anyway, like they move the scissors around and it looks exactly the same haha. It was probably worth it to go there with a nervous toddler, but now with a little bit older kid I’d rather just pay less and go to great clips or something. If there is a difference in haircut quality I think great clips does a little better anyway. Secondly, the place has been REAL gross the last several times I’ve been there, like hair EVERYWHERE. Which I understand makes sense to a certain extent at a haircutting place, but like the kids little play slide thing is COVERED like it never gets cleaned. I leave there feeling so gross and get my kids immediately in the bath when we get home. I’m sad because I used to really like it but I don’t think I’m going to go back anymore 😬

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I’ve always had a positive experience here and this employee was disappointing and not consistent with our typical customer experience.

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We love Cookie Cutters and have been going for years! I don’t know if the stylist was newer or what happened, but he has a little bald spot that was shaved completely off.

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There is a motorcycle seat that has a screw sticking up in the middle of the seat. You can see duct tape has been used to cover the screw, but the whole seat should just be replaced as I noticed the duct tape had worn off and the screw was sticking out (and would so uncomfortable for little bums!)

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We had a bad experience last time we came with a bad cut for my daughter with an inexperienced stylist. I decided to give it one more try but unfortunately this time was the same. Rushed and the stylist would not fix my daughter's hair that was WAY too short. Cookie cutters has gone downhill and we will take our business elsewhere. Stylist was just laughing and did not take it seriously that she ruined my daughter's hair. What a joke.