Cookie Cutters-Lehi, UT (1708 reviews)

Comment

The girl that cut my sons hair had no clue what she was doing. I had to explain it multiple times and finally had someone else come over to help tell her what to do. She took forever to cut my sons hair and I could have done a better job at it. Kinda frustrating. I understand if she is new and learning but its back to school season and I would have liked a better job.

Comment

I've been here about half a dozen times and I've had a great experience most times. I think today was just an off day. The girl cutting my sons hair didn't have the patience, or maybe the experience, to handle the crying. He normally calms fast when the stylist acts pleasant, but she seemed to not want to take the time and there was no crowd of people.

Comment

I am not very upset because I think my husband maybe told the stylist to do this, but she gave my son a hair style that is going to be near impossible to maintain- a shaved part with the rest combed over, which is impossible because it's fighting against a very strong cow lick my son has in the front of his hair. So we have to use sooo much product (we've tried texture cream, gel, hair spray, blow dryer, everything) and with him being a crazy three year old, it lasts for about 20 minutes before it's messed up and he has these pieces sticking straight in front of his head. Honestly, I am not sure what to do- we might just have to buzz it. :( I was hoping to keep it long because that helps weigh the cow lick down. Anyway, my point is- I think that stylists must see this a lot (little boys with crazy parts), so I really wish that they were super trained on styles that will work for little boys (and could help educate parents if it was indeed my husband's idea...)

Comment

Amannda did a great job with our one year old and being patient with him as he was very nervous about getting his haircut. She did a nice job which was impressive because he was moving around a lot. I appreciated how kind and understanding she was and she did not make us feel bad about him crying the whole time. She was quick but also did a good job. I was not impressed with the overall service though. We made an appointment online and we didn’t get taken back until 25 minutes past our appointment time, even though we arrived on time. For me as a parent of a young child, I strategically plan appointment times around nap time and meal times so it was hard to make a one year old sit and wait for 25 minutes extra. The salon also smelled a little off and there was a lot of discarded hair on the floor that was not cleaned up. Also, the address I received in my confirmation email was not accurate. They didn’t include the “east” in the address and so when I clicked on the address in my confirmation email it directed me to West Main Street instead of east Main Street.

Comment

The worker did great and fast but after the service, I've realized he had some cuts behind his neck. Everything was fast and I think they did their best but overall quality was mediocre.