Cookie Cutters-Lehi, UT (1708 reviews)

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I visited the Lehi location and had an awful experience with the lady cutting my 18 month olds hair. She was super forceful and didn’t communicate with the kid at all. This was his second hair cut at a salon, I don’t often use razors or blow driers on him, and he wasn’t used to it and was quiet and in shock the whole time. She shoved his head down and back and forth, I really should have took my kid and just left immediately. That’s something I’ve learned from this whole experience- I’ll never go back to that location again. And I’m going to listen to my mom gut better next time when my child is in danger. It makes me sick to think she treats other kids like that. Please, fire her. There was a really nice guy that checked us in and a really nice lady that checked us out. I wish one of them did our son’s haircut, they seemed to do far better with children.

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I took my two year old non verbal son to the lehi Utah location his haircut was good and his stylist was nice however her coworkers where not… my son is scared of the hair clippers so he cries when he gets a hair cut as I’m sure most or some kids do. As my sons stylist was cutting his hair I was holding his arms so he would mess her up I looked up and saw two of her coworkers whispering and rolling their eyes at my son. When we got done with his haircut her coworkers checked us out and where ride the entire time. They basically wouldn’t even talk to me. If I would’ve known that my son and I would be treated this way I would have never of gone here to get his haircut plus on top of that buy $18 dollars with of hair product. I am so disgusted we will never be customers again.

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Getting more expensive but cut quality is not any better... luckily it will grow out but the cut is not great.

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You guys cut the back of my sons head

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I have been in several times before. I normally feel like the service is excellent. This time, I was horribly disappointed. I was very unhappy with Demri. My son is only two and haircuts are scary. Normally the girls are very kind and patient with him and help him feel comfortable. She was rude and did not do anything to make him feel comfortable. She kept getting mad at him for not holding still. She needs to remember he is only 2. I pay to come to your salon because I expect the employees to be good with kids. Demri seemed to know how to cut hair, but did not know how to handle kids. The poor boy before us was screaming the whole time and had to be pinned down by three adults. I think this could have been better for him too if he had someone better. It seems like she is more inclined to pin kids down then help them feel comfortable.