Cookie Cutters-Lehi, UT (1708 reviews)

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Today was my first time going to Cookie Cutters. I thought it would be pretty great considering the price we were told before we even got there. The environment was really fun. We loved the indoor playground, the balloons, the suckers and especially the little cute cars the kids got to sit in. Our stylist was average and spent about 5 minutes cutting each of my twins’ hair. The first cut was super cute. The second one didn’t look any different after we left. We went back into the salon and asked to have it fixed and cut shorter to which the employees looked annoyed. After it was fixed, it did look a bit better. I accidentally made a mistake on the tip and thought I put $5 when really I put 5 cents. The cashier was like “really, a nickel?” and embarrassed me in front of the other customers. Overall, the idea behind Cookie Cutters was great but next time I’d like to try a different location to see if I could find some stylists who actually look and act like they like children.

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I usually don’t leave bad reviews but this visit warrants one. My daughter received a terrible haircut. However, that is not why this experience was so bad. The female stylist had such a negative attitude. She seemed bother and annoyed at having to be there. The male barber came over and tried to help fix my daughters hair which I greatly appreciate. While he was working on my daughter the female stylist just folded her arms and rolled her eyes. She didn’t even thank him for his help. I’ve always enjoyed coming to this location but I don’t think I’ll be back after this visit.

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Disappointed that we were in the salon for less than five minutes total. Hair was barely brushed, a few snips, and that was it. When the cost of gas is so expensive right now, it would be nice to have a few minutes longer on my child’s hair. Her hair was not even sprayed wet or styled at all, just barely brushed and that was it. Not worth my time or money next time.

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The hair cut was okay, not fantastic but good enough. I hvae a problem when I walk in who ever is that is on the front desk is rude and unwelcoming first time we walked in and didn't have an appointment she rejected us and did not offer to schedule or any time of solution. second time e went with an appointment we entered and she was to my taste very rude to the point that It made it uncomfortable to be there. you need to make sure this person is helpful and welcoming.