Cookie Cutters-Lehi, UT (1759 reviews)

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Such a fun place to have a kid’s haircut! Our hairstylist was wonderful and did an excellent job being gentle and firm with a squirmy child. Worth the money for sure! The only inconvenience was that we waited 10-15 minutes past our appointment time to start our haircut. I understand this can occasionally happen for various reasons, but I’m hoping it doesn’t in the future because we’d love to return!

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The gal that cut my son’s hair (she didn’t introduce herself) did an excellent job.

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I had appointments for my 2 boys and realized I had forgotten my wallet. The owner said it was no problem and that I could just call in and pay when I got home! He did a great job cutting my boys hair including my 10 month old! I was so impressed with how I was treated thank you!!

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We’ve gotten Maddie every time we go and she does such a great job with my wiggly toddler.

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I normally love coming here. I have two boys ages 2 & 1 who freak out every time they get their haircuts. Usually the staff is friendly and super understanding. This last time I visited was not the best experience, to say the least. My youngest got his haircut done by Madi and she was fantastic. She worked calmly & quickly, and my little guy’s hair turned out great. My oldest had his hair cut by Alexis. She was somewhat snarky to begin with, but her lack of patience seemed to get worse as the time went on. My son cried at first, but seemed to calm down when the TV was turned on for distraction. When the TV would pause (which it did multiple times) he would start freaking out again. At one point Alexis walked in front of the TV, and when my son started panicking her response was “Okay crazy”.. I didn’t say anything at the time, because she had hair cutting clippers to my sons head and I didn’t want her to mess up his hair, & then when she finished she quickly moved on without saying a word. It is never okay to call a child crazy. If children freaking out is too stressful for you then you should probably find a different job. I’ve never seen such a lack of professionalism. As of right now I probably wouldn’t recommend the Cookie Cutters Lehi location to anyone, especially if they have a child who is scared to get their haircut. I’m not even sure if I’m going to return, especially if Alexis is working. No one deserves to witness their child being treated that way and feel like there’s not much they can do about it.

Comment

Alexis was friendly and did a quick, amazing job in cutting my son's hair!