Cookie Cutters-Lehi, UT (1724 reviews)

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I had to move my appointments to a day earlier a few weeks ago. The man that moved it only moved one child (after confirming that he got all 3). Luckily Alexis came in for the rescue and some how pulled it off even though there was no room on the schedule. She always does a great job with my kids and I prefer her over anyone. The store is always super grimy. It needs a facelift, it’s giving 1990s McDonald’s vibes. The bathroom is my least favorite because they don’t have towels and I won’t touch a hand dryer because it just spreads more germs.

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Tyson's haircut was great and his stylist did a great job!!! Travis' hair stylist was very friendly but his haircut is terrible. She cut it too short in some spots and the only way to fix those is either give him a buzz cut which I can't do cause I have family pictures or wait for it to grow out. You can see where she used the clippers and some spots are shorter or looks like an accidental knick with the cutters. I will not allow his hair stylist to ever cut one of the children's hair again! This is the worst haircut ever!

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We waited an incredibly long time to be seen even though we had an appointment, and our hairdresser was so soft spoken that we barely heard our name when we were called. She didn’t ask which seat my child would like to sit on and seemed lackluster in helping my daughter feel comfortable with a show she enjoyed; my daughter wound up listening to trailers for whatever was on the main menu. The environment was crazy with so many people waiting, but I know the hairdressers have no control over how other kids are behaving while waiting. Just a little disappointed when usually we have a great experience.

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The stylist was not very friendly. The hair cut was great which is what really matters.

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I love the concept of Cookie Cutters but every time we go I cringe because of how dirty it is. I still come but I feel like it really needs to be cleaned up. I drench my kids with hand sanitizer when we leave because it is so dirty!

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Your stores are way too expensive for a simple boy's haircut. We are no longer going to go to you for this.