Cookie Cutters-Lehi, UT (1708 reviews)

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I felt like my son's stylist was a little frustrated with his inability to sit still (Zak is 20 months old). She wasn't rude or anything, but the stylist that cut Zak's hair last time was a lot friendlier. I was pleased with his haircut though.

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I realize we had 3 kids with appointments on a Saturday, but we had a very long wait before our first child was seen. It seemed a bit overbooked, but the stylists did a good job with the haircuts.

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Didn't get a hair cut until half an hour after our appointment time which doesn't do well with a 1.5 year old. But the girl did a good job.

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The hair cuts for both my kids were great, it was the customer service experience from the girl who cut my kids hair that was horrible. The lady cutting my kids hair was not friendly at all! I don't know how she got a job working with kids because she seemed to care less about anything around her or had no personality in answering questions I had. I gave her a $5 tip when I made my payment and she didn't even say thanks or have a good day. I can get a kids hair cut anywhere, so why would I choose to come back when the customer service was beyond poor? I went to the Lehi, Utah location today at 11:30am and my two kids Jasmine Chapman, and Roxy Chapman were the ones who got their hair cut.

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Our stylist, Tyra, was wonderful! My 3-year old was nervous about getting a haircut and Tyra was so kind and helpful. The cut was super cute, too!

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I love the concept of Cookie Cutters but every time we go I cringe because of how dirty it is. I still come but I feel like it really needs to be cleaned up. I drench my kids with hand sanitizer when we leave because it is so dirty!