Cookie Cutters-Lehi, UT (1713 reviews)

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The girl cutting hair today was not trained or ready to be cutting hair. She took a very long time and a different stylist had to finish and try to cover up the horrible job she did.

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This is a complicated answer for a quick review. I brought 3 boys in for hair cuts. 2 of the ladies nailed it and did an awesome job. For my oldest son I specifically brought him knowing you guys are great at cutting baby fine hair. His hair is difficult to cut and blend and I’m constantly looking for someone who can do a good job. I asked his stylist for her opinion on a cut that would work well with the texture of his hair. It looks pretty horrible. Think of a bowl cut along with unblended hair along the back and sides. I pointed out to her that it wasn’t blended and she basically told me it was the best she could do. The only positive of this hair cut was that she cleaned up his hairline around his neck and ears. Considering just shaving his head myself because I don’t want to pay another $20 for a bad haircut. I’m disappointed. I love cookie cutters and think the stylists usually do a great job. I’ve been bringing my kids here since the price of a cut was $14.

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We had to wait a half an our after our appointment time to be seen. We were there a few minutes early, and it made for a very, very long experience.

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There were 2 employees at the time of visit working. I could tell that one of the employees was the manager of some sort, and she was not friendly at all and treated me and my kids like they were just a number with an appointment and was showed no personality at all. The second employee seemed like just a normal employee doing her job. She wasn't excited about her job. My overall experience felt poor just because of the employees attitudes being not friendly or personal at all. The hair cuts were fine, but it isn't worth the price for the experience of not feeling cared about or valued as a customer in any way.

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The person cutting the hair seemed very short with my 5 year old.

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The salon is disgusting! It looks like it hasn’t been cleaned in a couple years hair build up especially on the slide area. Under the benches and windows you can see clearly the hair and dust is disgusting and thick. My little boy tripped on the stairs to the slide and hit his mouth and came over to me with a mouth full Of hair!!!! Your salon needs to be deep cleaned professionally! No place like this should be allowed to be as dirty as your store is. Especially given that it is a salon where hygiene is a must.