Cookie Cutters-Springfield, MO (1734 reviews)

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We requested Shannon cut his hair this time based on a great experience at our last haircut, where we just happened to get her. She was very thorough and Arlen left with a great cut. As an aside, I had had an *exceedingly* bad experience the haircut before our first experience with Shannon and was almost going to look for another barber to cut his hair. I'm glad I gave Cookie Cutters another chance, because we will keep coming back as long as Shannon is available to cut his hair!

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My son’s dad brought him in for a haircut yesterday and they did not have a pleasant experience. My son had his first cut here with Shannon and she was lovely. This time, they booked with Crystal. She was not very nice and proceeded to tell my sons dad how he should cut my sons curly hair short so people don’t think he looks like a girl. She wasn’t patient with my son, and seemed aggravated that he was moving too much which I think is kind of rude considering how she works with kids all day and this is only his second time getting a haircut. I understand giving recommendations of course about how hair should be cut as that’s your guys job, but as parents you guys should also listen to our words and not try to make a us feel a certain way because we want our kids hair done a certain way. Thank you for your time, but next time we will stick with Shannon!

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Shannon was amazing!! We will definitely be using her from here on out!

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I took my very fidgety ticklish 5 year for a haircut from Shannon and she did such an awesome job. She was silly and kind and we were in and out in less than 15 minutes. My son was apprehensive about coming to get a haircut in the beginning but by the time we left he said he wanted to come back for his next haircut. It was overall a great experience.

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During the cut, my son has complained about feelings pain on his neck. The haircut professional dismissed the pain for it just "feel weird". When I inspect the area, I noticed 2 little cuts, (from clippers) on his neck. I understand things happen, just didn't expect her to lie. She ACCIDENTALLY got to close, it happens. Just own it and apologize to them next time.

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The stylist was very rude from the beginning. Acted as if she had no clue how to offer styles of haircuts. We’re not professionals and have no idea how to put into words the kind of haircuts we would like for our child and she just kept huffing and rolling her eyes giving no help whatsoever. During said haircut, she was very impatient with our son who is only 4 and autistic. Kids squirm and she had no clue how to patiently handle this. She was very rude to my son and we definitely will not return. I would’ve suggest actually getting someone who enjoys children as this lady definitely doesn’t enjoy people at all.