The Men's Salons - Aksarben Village (1218 reviews)

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I was charged double three trips ago, which is fine, honest mistake. The manager promptly called me and told me there would be a credit on my account and that the next time I came in, it would be "free" as I already paid for it. Really not a big deal as I would be coming back. Two trips ago, I schedule a haircut, scalp cleanse, and facial. However, I didn't receive the haircut as the new computer system failed to book the haircut. I was a little upset as I had wasted my time but I understand technology doesn't always work as it should. The manager then decided to give me a discount on the 2 services I received. On this last visit, I booked just a haircut. As usual, Brian was friendly and make it an excellent experience. I go to pay and tip, and was charged the full amount. I mentioned to the receptionist that it should be free as I had overpaid previously and was told it would be credited. She told me that because I was given a discount for the scalp cleanse and facial, it wasn't free. She then gave me something like $10 off. To say I am very disappointed would be an understatement. I will book one more appointment with Brian and then take my business elsewhere. It's very shady and wrong to do that to a loyal customer.

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Milly. Is. The. Best.

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Millly did a great job, she was very professional!

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The person I had did a terrible job. I had to basically tell her the entire time what to do with my hair. She didn’t seem as if she paying attention at all. I told pretty specifically what I wanted at the beginning and she didn’t even come close. I wanted a faded hard part blended in on the sides and 3/8 on top. She used clippers on the top of my head and didn’t on the other side of the part. The fade wasn’t even close to a fade nor was it matching on other ended. There was no blending on the side or with my beard. The hard part in my hair doesn’t go all the way to the front of my head. It’s like she stop and I even asked her to fix it and it ended being crooked. I thought it was at the time but I was told it was just the lighting. I said that my hair didn’t look like it should and she said it was the lighting. I’m not the professional so I believed her and I was too nice about it. I’ve never had a haircut this bad. There is no way of fixing it and the only option seems to be just buzzing it all off and letting it grow back. It’s embarrassing and disappointing. Definitely not worth 35$ and I definitely feel I should receive my money back. It was a terrible experience and I’m shocked that at a men’s salon someone didn’t know how to do a men’s haircut.

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Bryan did an amazing job and providing a satisfactory cut with little to no direction besides being told to make it look good. Fit me in for a much needed last minute haircut. Will definitely be going back in the future.

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Sam is an exceptional stylist. Very friendly and definitely should be promoted.