Cookie Cutters-Manhattan Beach, CA (269 reviews)

Comment

You can't do better than this Cookie Cutters--you just can't. We've had a variety of experiences over the short time we've been getting our son's hair cut, and Cookie Cutters in Manhattan Beach is the absolute top notch best we've had. The location has thought and care, everything from the play structure, to the books, to the child seat in the bathroom. But the people are what make it truly special--you don't feel like you're part of some amalgamated corporate assembly line, going through the motions. People talk to you--other customers interact and are genuinely happy to be there. Cookie Cutters doesn't have to be special, but they go above and beyond TO be special. Thanks for always taking care of us.

Comment

Sharon was incredibly helpful, extremely professional, and very customer service oriented. She educated me on her trimming techniques, and the best detangling product. She was fantastic with my daughter, did a fantastic job with her haircut too. My daughter has long, thick blonde hair that goes past her bum. Her hair is her signature, and everyone loves it including her. We have had it trimmed before, but by her grandma who is 3000 miles away and a hair stylist. My daughter was nervous, and I definitely was too. This was our first time getting her hair trimmed by a stranger in a salon, and I was SO PLEASED with how Sharon did. Personally, I felt the salon was way too small for the influx of customers, nowhere for kids to sit with their kids at the booth, and not enough seating in the lobby area. There was another stylist there that looked very unkempt and unprofessional, also seemed extremely unorganized and all over the place. I also had an issue with the manager toward the end of my daughters haircut. He was staring negatively at Sharon with his arms crossed, trying to get her to rush my daughter's haircut so that they could quickly get the next kid in. Sharon quickly reassured me not to worry though, because she would take her time and do the best haircut for my daughter. I thoroughly enjoyed chatting with Sharon while she cut my daughters hair, and thoroughly enjoyed the precision and time she took guiding me through the process. Overall, my experience with Sharon was fantastic and it outshines the negative aspects of the salon. I am very pleased with my daughter's haircut, and Sharon's outstanding professionalism.