Cookie Cutters-McMurray, PA (517 reviews)

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The stylist didn’t even greet us. She was not very friendly especially for working on a kids environment. It took her 3 minutes to cut my daughters hair. I don’t think she spoke The entire time she was cutting her hair.

Comment

The place is cute and they were patient when my son didn’t want to get his haircut at first. But I got him home, and he has uneven sections and chunks.

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Very disappointed this time with his haircut. It wasn’t until we left I realized how uneven it is all over. It will most likely need to be fixed.

Comment

This was the first time my 2 boys have ever been to a hair salon. They were looking forward to getting their hair cut. I told both of the women working this was their first time, so they knew it was new to them. The lady at the front desk was very kind to both my boys, however, the girl who cut my son's hair had no patients and was very rude. I think her name was Jenn. My son suddenly started to cry during his hair cut so we tried to talk to him. The girl would not stop cutting his hair and was very rude to him. I had to grab him out of his seat in order for me to talk to him because she won't stop cutting his hair. While we are talking to him the girl was saying rude things to him. After we talked him into getting back in his seat this lady was still rude to him. So after that whole experience my second son was next he had hairspray in his hair and she kept combing it while he's saying it hurts it hurts. I had to step in and ask her to put water in his hair. She didn't listen to how we wanted their hair cut! It was so unprofessional how my kids were treated I was going to walk out and I should have done just that!