Cookie Cutters-Fulton, MD (595 reviews)

Comment

When I tell the stylist some of the potential issues, I expect her to listen and not dismiss what I have to say. Because she didn't take me seriously or pay attention to my son's reaction to the hairs on his skin which were irritating him, he ended up crying at the end of the appointment. His skin was red from scratching the little hairs and he had hair in his socks! I have 2 more haircuts to use on my pre-paid pass and I will make sure it isn't this stylist. We've been here before but not had such a bad experience.

Comment

I called to reschedule my appointment 2 days ago. The woman who answered said she was too busy and do it on website. But before I called her I already had. I take my son to the same stylist each time. I had an urgent phone call and stepped away and she cut the front of his car although I tell her every time not to do. She claims she has notes on him but I think that is not true. Last time I use her!

Comment

None of my loyalty rewards have loaded since I have taken my boys there, place is usually dirty (no proper cleaning after each service). Hair cuts cost too much for a child and are usually not that great looking.

Comment

Hairdresser was impatient with my son. He was scared and hesitant to get in the chair. Instead of trying to console him or figure out a way to calm him down, she looked irritated and said "come on, I've got other customers waiting." While she was quick and did a decent job with the haircut, she was not the most compassionate during the process. I expect more from someone who's job is to service children.

Comment

Staff was rude. Won't be coming back.

Comment

The stylist was no kid friendly. My child was scared and showed obvious signs of discomfort and stylist seemed annoyed. It very friendly to parent or child