Cookie Cutters-Fulton, MD (595 reviews)

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Ms Bibi is the best

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My son’s haircut is awful. I could cut his hair better and I’m not a hairstylist/barber. Extremely uneven cut all around and I said not to touch front bang which she did and turned out horribly uneven. $27+ for a toddler haircut and a horrible one at that, is a scam. My husband’s cut at a professional salon is the same price with great results. Patty was very nice and pleasant, but she needs to work on her skills. My son sat very still for his haircut especially for his first haircut at a salon, so there shouldn’t be a reason for an uneven cut. Very disappointed andnow calling a friend who is not a hairsylist to fix his botched haircut. Everyone who has seen my son has pointed out the bad cut and advised that I get a refund. Will not be returning nor will I recommend Patty at Cookie Cutters. Sorry! Happy to send video/pic of the haircut but rather not upload to this review.

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Great service! Bibi really knows how to work with kids. Always a pleasure!

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The person who cut my sons hair, Patty, may not have been having a great day, usually she is pleasant, today not so much, kept telling my son the do certain things, but not in a nice friendly tone. Seemed bothered by something. During checkout, I was asked if I wanted to leave a tip, and I did, but then I was asked you know the cost of the haircut is $27 right, I felt judged by the tip I left. But I didn't even have a great experience.

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I arrived 10 minutes late to my appointment & I was expecting a welcoming but instead Patty looked annoyed that I walked in & said "next time call ahead that you'll be arriving late". A "hello" wouldn't hurt to say from the start of the conversation. As she was cutting my toddler's hair, she said "hurry up & hold still, I wanna go home already" "look over there, no over here" etc. She definitely had no patience. Finally, as I finished paying, she asked if I wanted to leave a tip. Instead of saying no, I said "next time" & she giggle & said "well you said that last time so". I was in total shock from the beginning to end. Never returning again nor am I going to refer good comments about the place to others. I only came here because our regular hair stylist got sick & I thought giving this place a 2nd chance would've been at least a bit better than the first visit, but it was worse.

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I called to reschedule my appointment 2 days ago. The woman who answered said she was too busy and do it on website. But before I called her I already had. I take my son to the same stylist each time. I had an urgent phone call and stepped away and she cut the front of his car although I tell her every time not to do. She claims she has notes on him but I think that is not true. Last time I use her!