Cookie Cutters-West Chester, OH (4935 reviews)

Comment

Somewhat disappointed because the last 2 cuts we have scheduled specifically with Trisha and she has "no showed" both times without any heads-up. You have other talented stylists, but Trisha has connected with my son and always does a great job cutting his hair. It would be nice to at least have a heads up that she won't be there when we specifically scheduled with her through the app.

Comment

I was not given the person I booked my appointment with even though she was in. I was given a different hair dresser who had no patience for my 3yr old who hates getting his hair cut. I was not asked if I was okay with being seen by someone else. She was gripping his head so tight, that my son was trying to pry her fingers off of him. I typically have a good experience at this salon but today was not one of those days. We will be waiting until Megan is better before we go back.

Comment

Sam was excellent! She went above and beyond to make my two year old son comfortable with his hair-cutting experience. She was kind, welcoming, engaging, and patient. We will definitely reserve appointments with her in the future. Love my son’s haircut! The waiting area and play space could be cleaner was the only area of growth I would suggest from this visit.

Comment

Sam did an awesome job of my son’s haircut! She was very kind and patient even when he was being uncooperative. Def recommend Sam

Comment

Jamie is very good!

Comment

We had a fantastic 1st haircut for our Daughter. Our stylist was very sweet, nurturing and gave her a great haircut. We had a great experience and she looks forward to coming back again!