Cookie Cutters-West Chester, OH (4935 reviews)

Comment

Overall fair experience. The stylist wasn’t overly friendly with my son; she seemed in a rush, disinterested and not the least bit willing to make the haircut fun and calm his nerves. Maybe she was having a bad day but I would love to see a more friendly approach and excitement.

Comment

Overall pleased with haircut and friendliness of staff but did have a 9am appt and was not taken until almost 9:30. It was a busy day, but should not schedule that many appts if there is not adequate staff in the store.

Comment

We had a great experience! Megan was awesome and she dealt with Wyatt perfectly!

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Very convenient place for kids haircut and super reasonable prices. Jamie is great! I would however say the environment could be elevated a couple notches. It smelled very bad the last time we came in, like a bathroom. The concept with the themed seats and tvs is very cute, it's just a bit on the dirty side and always seems to look like the salon is unfinished in regards to decor. I've done interior design and by nature always look at places through that lense. Cookie Cutters has an opportunity to do some really cool fun things to stylize it's salons for kids but misses the mark in this area and tends to look a bit tacky and dirty. The staff is very pleasant, professional and efficient and we never have to wait long for our appointment.

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Tabby always does a wonderful job With my children's haircuts. She is professional and friendly.

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Loved my son's haircut. We love Alysha as a stylist she is super friendly, great with kids, and knows how to cut hair and give advice really well. I do feel like the chairs and the overall area should be kept a little cleaner. Sometimes the chairs aren't completely wiped down of hair.