Cookie Cutters-West Chester, OH (4935 reviews)

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Vicki was so lovely! She explained everything she was doing to my 2 year old with such sweet words! And the haircut was a quality cut! We will def try to see Vicki again!

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Always a great experience! We were called quickly despite how busy the shop was. The young lady (I did not catch her name) cutting Jimmy’s hair was polite and treated him with kindness and professionalism. She did a great job with his hair! We’ve always been very satisfied with the service at cookie cutters!

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I requested a simple trim for my child and to have swoopy bangs. She essentially gave him a bowl cut and I had to request it to be fixed. Unfortunately, it wasn’t and made it worse. The front of his hair is uneven and looks terrible. I’ve had good experiences before with Summer but sadly we didn’t have her today. The person we had looked incredibly disheveled and did not seem to know how to properly cut hair. Ms. Vicky was a savior in the experience to calm my son down. Our stylist did nothing and seemed annoyed. Very disappointed and we won’t be back even though we have 3 prepaid cuts already. Terrible experience today.

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Sam was Winnie's stylist and she was lovely. She did a great job on her hair and she was very patient with her. Sam even fixed my older daughters hair when the other stylist didn't offer her a braid or clip. My only complaint is that we waited 20 minutes after Winnie's scheduled appointment to be seen.

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Misty was Lainey's stylist and she seemed burnt out. She sat Lainey down on a chair covered in hair from the previous clients and barely spoke to us. She hadn't even bothered to sweep any hair. She cut her hair in under 5 minutes and the cut was just ok. She did not offer my daughter a braid or clip and thats the whole reason we go to Cookie Cutters. Once Misty was finished with my daughter she was heard complaing loudly about random things. She has an overall unpleasant attitude for working with children. I have seen her behave this way over the past 18 months that my kids have been recieving haircuts here. Luckily, Sam, the stylist that was doing my younger daughters hair, also gave Lainey a clip and braid when she was finished with Winnie. Sam is amazing and next time I want both my daughters to see her.

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The stylist was very sweet to my daughter.