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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





08 Oct 2021
Overall Environment Care

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Comment

The worst haircut my son has gotten!

Response from Cookie Cutters Haircuts for Kids

We do take our reviews very seriously as we strive for the highest customer satisfaction. All our stylists are known for their quality work so we would like to hear the details on why this haircut did not meet your expectations. Please call us 480-419-2900. Thank you.

Posted on 09 Oct 2021


15 Nov 2020
Overall Environment Care

Service Quality & Prof. Advice
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Comment

I was really disappointed. I was there early and then waited 10 minutes passed my appointment time. This was our first experience and first haircut ever and it felt really rushed I think she spent a total of 15 minutes on our my daughters hair. We were put in a tiny car in the back of the room. I had to ask for a balloon and was not offered on. The stylist was very friendly and great with my daughter. I feel like she was probably new. So I don’t think it was totally her fault that my experience overall was bad.

Response from Cookie Cutters Haircuts for Kids

We are very sorry that you were not satisfied as we strive for the highest of customer satisfaction. We do have some of stations in various "not normal" areas of the salon to help with distancing the best we can during these times. We would love to have you back in for a complementary cut when Parker needs her next service to give you a much better experience. Thank you.

Posted on 16 Nov 2020


09 Oct 2023
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Comment

I usually don’t write reside but today I feel that my voice may be heard. I went to cookie cutters salon since my son first haircut, I always had a great experience until today. Unfortunately the Hairstylis we used to work no longer is there, so we had our first time with Carly. She went straight to business showing a little interaction with my son. I am saying that because they are in kids world, so they should know that kids like to talk and like to feel special. But let’s go to the most important part, the hair cut. My son’s hair is very straight so you clearly can see how uneven his hair is. Some part of his hair is long some is too short, the bangs seems like a zigzag that was cut by a five year old. I am glad hair grows back, but until then I will have to gel up for don’t see the unprofessional hair. Besides that she did not even trimmed the parts need to be trimmed. I tried to show her some parts that was obviously missed and see if she could fixed, but she twisted her nose, so I thought is better be the way it is, this way she would not damage more my son’s hair. I am so disappointed with this service.

Response from Cookie Cutters Haircuts for Kids

We are very sorry to hear your visit with us did not go well as we strive for he best experience for both kids and parents. We value your business as a loyal cutomer and would like to hear from to you have you back in to fix the cut or note your acccount so we may offer a complimentary service when your son is ready for his next cut and make it the experience it should be at our salon. Thank you again for your feedback. 480-419-2900

Posted on 10 Oct 2023


08 Aug 2023
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Comment

The salon is very cute and designed to be kid friendly but I was disappointed by my experience. The stylist may have been having an off day. They were not friendly, compassionate, or patient with my young child during their hair cut. Also, they did not follow our request for type of hair cut. The other stylist in the salon at the time seemed friendly with her customer leaving happy and satisfied. We may have been unfortunate to have received an abnormal subpar session but after our experience I am not interested in returning.

Response from Cookie Cutters Haircuts for Kids

We value your feedback as we take great pride in giving the best customer service at our establishment. With that said, we would like to hear from your as to the specifics such as the stylist you had for your visit so this may be addressed and to offer you a complimetary visit when your child is ready for their next KidsCut. Thank you. 480-419-2900

Posted on 11 Aug 2023


19 Feb 2023
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Comment

Very overbooked and crowded. Prices of salon items far exceed internet prices.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our weekends are very busy so we suggest coming in during a week day before the after school rush for a less busy time. We also run various specials durig the week whcih you can find on our app. As far as retail prices, ours reflect the suggested price by our franchise system and could be more for some products based o freight and handling.

Posted on 21 Feb 2023


27 Feb 2021
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

It feels like these people don’t understand special needs. No covid protocols, they just pretend on the phone. They don’t look professional either. Fake Nails that are over two inches long.. lol don’t poke a kid.

Response from Cookie Cutters Haircuts for Kids

We appreciate feedback from our guests so we would be glad to speak with you more about your concerns as they seem varied. We absolutely do have protocols including cleaning support staff for the stylists during our busy hours. Thank you.

Posted on 03 Mar 2021
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