List your business
I'm looking for
Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

P Show phone number

Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





20 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Didn’t have a great experience. The lady that cut my sons hair was new and didn’t have enough experience. The haircut was not what I wanted. I showed her a picture of the cut I had hoped for, but due to inexperience, she ended up having to keep cutting it shorter and shorter. At the end of the day, it’s just hair and it will grow back, however, when you make an appointment at a salon you expect to have an experienced professional cutting hair. I wish I was told prior to her cutting my sons hair that she was new.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. All our stylists are experienced with kids but we do have that stylists are "new" to our salon. This same stylist had great reviews this week so we are sorry for your experience. Please fee free to chose the stylist of your choice for your next visit on our app. Thank you for your business.

Posted on 22 Feb 2022


09 Aug 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

We had an appointment Sunday at 11:30, we weren’t seen until 11:50. And the haircut didn’t actually start until 12. We weren’t too concerned with that, I get people run over their appointment time. But that was just the beginning. We thought the haircut was perfect at the time. She styled it very well and it looked adorable. However, that night when we did a bath we noticed his hair was completely uneven and his bangs are nonexistent. Not only am I extremely upset about this haircut but I told the stylist that it was a haircut for a very important photo shoot next week. I am at a loss on how to even fix his hair. I have attached a picture of his bangs which is the major problem. The top is very long, the back is completely uneven. I am extremely disappointed in the haircut. I will NOT be returning.

Response from Cookie Cutters Haircuts for Kids

We are very sorry you did not have a positive experience as we take pride in our high level of customer service. We strive to keep appointments timely and even build in non-cutting time between guests for the "new normal" COVID requirements. Unfortunately at times we could be delayed with taking care to keep our guests very safe. As far as the cut, we stand by our services and would be happy to have you come back in and get it right or refund the cost of your KidsCut. Please call us at 480-419-2900 and we will be happy to help you with these options. Thank you.

Posted on 11 Aug 2020


17 Mar 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I booked online and requested a specific stylist. When I got there we were seen by a different person. While checking out I was told that I had requested the person. Upon leaving I checked the confirmation that was sent to me and it confirmed I had requested the correct person. I am not sure where the mistake happened, but if it continues to happen I will not be returning.

Response from Cookie Cutters Haircuts for Kids

We are sorry that you were not seen by your preferred stylist as these appointments are tagged and kept with the appropriate person. We are training new staff so there may have been a mistake on this byt we would appreciate hearing from you so we can review the booking and make sure you have the desired stylist in the future. Thank you. 480-419-2900

Posted on 21 Mar 2023


06 Oct 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Response from Cookie Cutters Haircuts for Kids

We strive for 5 star reviews and the best experience for both parents and children so please let us know how we fell short on your service. Thank you. 480-419-2900

Posted on 28 Oct 2022


17 Sep 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

We've been to Cookie Cutters several times. This time was very disappointing. I had made the appointment several weeks in advance to be prepared for my son's school pictures. We took him in and explained to the stylist exactly what we wanted. We wanted the sides not too short with the fade right about his ears. The stylist acted like she understood and then did exactly what we didnt want. His hair is so short, you can see his scalp. The fade is to the top of his head. So disappointed he will have this haircut for his pictures. I wish the stylist would have taken her time to really understand what we were saying instead of just agreeing and clearly not listening. Don't think we'll be coming back after this!

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear you were disappointed in your recent visit as your son was with Ely who is the most requested and highest reviewed stylist at our salon. You are welcome to request and book with any stylist of your choice so may prefer another member of our team for your next appointment. Thank you again for your feedback.

Posted on 20 Sep 2022


30 Jan 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Chairs were not clean- the play yard had hair all over it. Wasn't as nice as last time we were in.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We are known for our cleanliness and sanitizing so we are sorry areas were needing attention during your visit. We will be sure these are up to par for your next appointment and thank you for your business.

Posted on 31 Jan 2022
< previous12...101112131415161718...48148279 - 84 of 2892 reviews next >
Follow us on Facebook