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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2896 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website




You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.


Reviewed by 2896 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Commented reviews only




Scottsdale
06 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice

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Comment

Would be nice if the stylists actually put notes in my son's account like they told me 3 times they would do. Had to go to someone new again b/c the previous person left. I don't remember how to tell one stylist to another what the last one did 2 months ago. I was not "in love" with the cut this last time by any means the stylist was more interested in doing what she wanted to do rather then what I had asked for. I was very happy my first 3 visits, was not thrilled this last visit. The other girl (guessing a front desk person - was clueless as to what was going on or even how to check us out) I believe in 2nd chances - so we will give it one more try. I won't be telling my friends about this place, not yet. As Friday's experience was disappointing to say the least. Stylist is not a "kid friendly" person at all not sure why she I working with kids.

Response from Cookie Cutters Haircuts for Kids

We are sorry for your disappointing experience. We have checked your son's profile and notes were properly added during your most recent visit. We were quite surprised to hear that you were disappointed with your stylist as Ely has worked with kids for many years and people seek her services and give 5 star reviews. We are training a new front desk person and apologize for any inconvenience at check out. We look forward to seeing you again soon and improving your customer experience.

Posted on 10 Apr 2018




13 Oct 2019
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Ultimate Question (Referral)



25 Jan 2022
Overall Environment Care

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Comment

I booked an appointment for my son and the lady he was booked for got him to the chair only at 6:15! She apologize and explain that some other lady just got her son to the chair when she was calling our name but not only that we didn’t hear anything, I think she could at least ask us something after being there for more then 35 min. Anyway, she was very professional when it comes to my son haircut and my son loves the haircut and she was very nice overall I just wish they will pay closer attention to appointments booked and not letting clients waiting 45 min to an haircut when we booked a time in advance.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback and we are happy to hear you and your son loved the haircut! We are sorry for your inconvenience on the timing as we are training new stylists on the appointment book and she made a mistake of not getting you back timely or acknowledging such. Thank you for your business!

Posted on 26 Jan 2022




08 Jan 2023
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26 Jun 2018
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11 Jul 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Some of the hairstylists don't know how to cut hair and don't have professional judgement either. I learned that by talking to one of them. I asked one hairstylist for a recommendation on a boy's haircut and she could not even provide an answer for me. She turned the question around and asked me what I wanted. That is frustrating.

Response from Cookie Cutters Haircuts for Kids

We are sorry you did not receive the best service possible as we strive for high customer satisfaction. We do have a styling book you can look at for boy cut ideas to help get a cut you would be happy with along with suggestions from our stylists. We would be happy to have you come back in and redo the cut. Thank you for your feedback.

Posted on 13 Jul 2018


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