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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2911 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2911 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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06 Dec 2021
Overall Environment Care

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Comment

Not impressed again. I’ve noticed boys haircuts look very nice and professional but for the second time, my daughter left with bangs that looked like an 8 yr old had cut them. I should’ve said something before we left but I was frustrated. I had agreed with the stylist that bangs above the eyebrow would be great…but when I looked she had cut them about an inch above her eyebrow. Too short for me to fix at home. They were crooked and honestly looked like someone just cut straight across. My mom was also there and said the Stylist was flat and not good with kids. She noticed that she didn’t seem to enjoy her job and barely acknowledged the tip that my daughter handed her. My kids love the atmosphere but I honestly can’t return. I could do a better job at home and I’m definitely not even that great with hair. The other stylist was nice and fun and did a great job. It’s not every stylist that has been horrible but I have had one or two that have ruined the experience for me.

Response from Cookie Cutters Haircuts for Kids

We are sorry that you were disappointed in your visit as we strive for a great experience both in quality of service and friendliness. You indicated a contrast in your daughter's two haircut services so we would like to hear from you to better understand who performed each service as we take our reviews and stylist performance very seriously. We would also like to offer a complimentary service for the daughter whose cut was not as desired when she needs her next haircut. Thank you for your feedback.

Posted on 09 Dec 2021

Cincinnati
11 Sep 2021
Overall Environment Care

Service Quality & Prof. Advice
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Comment

We have been to one other Cookie Cutters back in our hometown, and so the bar was set very high. Unfortunately, this location was a zoo, and was not enforcing any COVID protocols to help mitigate the risk for the little kids in there. Luckily, we asked our person to wear a mask, which she did, but there were way too many people inside and way too many people without masks. Would not recommend going back.

Response from Cookie Cutters Haircuts for Kids

Thank your for your feedback. We are the busiest on the weekends and need to be to keep all our staff working. We encourage guests who wish to come in during less crowded hours to schedule during the week or even before we open which we are happy to accommodate upon request. As far as COVID, we ask any guests that are not vaccinated to please wear a mask. It is a time for personal choice and understand if you chose a different environment. Thank you again.

Posted on 17 Sep 2021


19 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

The person who cut our son's hair was a bit apathetic. Our son was having a hard time and she didn't try to help the situation. Hair was falling all over his eyes and mouth further upsetting him and she didn't bother to clean his face up. I asked her to please clean his face and she just rubbed his face with a towel not really attempting to clean him. It was just really upsetting and I thought about not even tiping her.

Response from Cookie Cutters Haircuts for Kids

We are sorry your were disappointed in the service as the stylist you had today is highly requested. We appreciate your business and you are more than welcome to request a specific stylist on your next visit. Thank you again for your feedback,

Posted on 20 Feb 2022


16 Sep 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

I am usually very pleased with Cookie Cutters but was disappointed with the 25 minute wait, despite having and appointment, and the poor COVID prevention practices. None of the staff was masked. The CDC recommends masking in high areas of transmission and since we are in a COVID surge, everyone should be masked. I will not be returning to this salon for this reason, as my toddlers are not great at wearing masks, thus putting them at risk since employees are unmasked.

Response from Cookie Cutters Haircuts for Kids

Thank your for your feedback. We strive diligently to stay on time but there are times when there will be a wait as we operate on "Kids Standard Time". We are the busiest on the weekends and need to be to keep all our staff working. As far as COVID, we ask any guests and stylists that are not vaccinated to please mask up and our sanitizing is a constant process both during open and closed hours. Also, any stylist is happy to wear a mask even if vaccinated if a family requests. It is a time for personal choice and we understand if you chose a different environment. Thank you again.

Posted on 20 Sep 2021


05 Sep 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Would like the salon to space out appointments because of the current covid health hazard situation. There were atleast 3-4 families waiting at any given time with atleast 4-5 kids along with parents crowding the salon which is very unethical considering how many young children are not vaccinated and are so vulnerable to this disease.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our salon is very busy on the weekends and needs to be to enable our stylists to continue working. For families who would rather come during less crowded times, you can schedule during the week or our stylists are also willing to come in before we open to provide the services which you can call to request.

Posted on 07 Sep 2021


19 Jun 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Requested longer in front and still cut short so was not happy with the result of haircut.

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear you did not get the desired haircut length as our motto is less is more as the stylist can always take more off. We will update the cutting notes for Lucas for your next appointment. Thank you for your feedback.

Posted on 20 Jun 2021
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