List your business
I'm looking for
Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2933 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

P Show phone number

Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2933 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Show all reviews





11 Sep 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My son was clearly upset by the clippers, so stylist should have switched to scissors. The cut is uneven and looks like his hair was hacked. A little boy's haircut should not cost $20.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We 100% stand by our haircuts and you are welcome to come back in for a complimentary service to get it right. Our stylists are more than happy to take the time to use scissors rather than clippers to make your son more comfortable. As far as cost, you can download our app which gives our customers several ways to save on their KidsCuts. Please call us and we would be happy to schedule you to back in.

Posted on 12 Sep 2020


31 May 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I was very disappointed when I was told that you only do hair cuts by appointment now and no longer do walk in like you used to

Response from Cookie Cutters Haircuts for Kids

We are sorry there was miscommunication on this issue as we accept walk-ins but we do encourage appointments to help get you in and out. We also have the new app which lets you schedule up to an hour before coming in. Thank you for your feedback so we could properly clarify and we look forward to seeing you again soon!

Posted on 01 Jun 2018


08 Feb 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Kids cuts are a little pricy compared to competitors

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We strive to offer a unique experience for both kids and parents which is reflected in our service cost but we offer many ways to save such a Family Day Tuesdays, Customer Appreciation Wednesdays and our prepaid card. Please check out these specials on our app!

Posted on 11 Feb 2021


07 Jul 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

went to 7000 Mayo Blvd. Whoa, a LOT of stores in there. Drove around for 10min, couldn’t find the place, finally had to call them for directions. Maybe consider directions be made a little clearer.

Response from Cookie Cutters Haircuts for Kids

We are sorry you had difficulty locating us as the complex is large but we ususally let our new customers know to look for Harkins and come west We hope you had a great experience once you found us! Thank you for coming in.

Posted on 11 Aug 2023


17 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I think all the team should wear a mask due to Covid and since they are working for kids. I think is important.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our posted salon policy is that we ask all stylists and guests to mask up if not vaccinated. Our stylists are happy to mask up even if vaccinated if a family prefers this during their visit. Thank you.

Posted on 18 Dec 2021


01 Mar 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

We have been customers that were very satisfied with our experience on 2 other visits, however, this time was not good to say the least. They were over 40 minutes behind, and when I checked in there was no warning that they were behind. In fact, I was told I would be next because the people before me were late and that meant they would take me next. However, there was a dramatic family event happening in the parking lot between two mothers that further delayed their process. Instead of asking them to reschedule or wait they took them ahead of me. Then the people who were late showed up and they also took them in front of my son. Meanwhile I am trying to entertain a 2 year old while we are waiting. No one ever said we are behind or would you like to reschedule but instead kept telling me I was next. Then 40 mins after our appointment time the haircut starts. She is in such a hurry she totally misses my sons hard part on the side. So now he has two parts very close together. And she kept dropping the hair in his face, eyes, and mask. He kept trying to wipe his eyes and was moving around and she just kept doing it. He is very good for his haircuts and sits very still normally. No apologizes for the wait or the terrible haircut. We will not be back.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback and we are vey sorry we fell short on your last visit due to the unforeseen Covid dispute two families were having that caused delays while trying to police this and maintain services to our customers. We strive for the best customer service and are glad your other visits were up to par. You should have been taken back sooner and the haircut completed properly and to your satisfaction. We absolutely stand by our services and would like to offer you a complimentary visit to give us another try.

Posted on 03 Mar 2021
< previous12...141516171819202122...195196103 - 108 of 1173 reviews next >
Follow us on Facebook