List your business
I'm looking for
Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2911 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

P Show phone number

Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2911 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Show all reviews




Scottsdale
06 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Would be nice if the stylists actually put notes in my son's account like they told me 3 times they would do. Had to go to someone new again b/c the previous person left. I don't remember how to tell one stylist to another what the last one did 2 months ago. I was not "in love" with the cut this last time by any means the stylist was more interested in doing what she wanted to do rather then what I had asked for. I was very happy my first 3 visits, was not thrilled this last visit. The other girl (guessing a front desk person - was clueless as to what was going on or even how to check us out) I believe in 2nd chances - so we will give it one more try. I won't be telling my friends about this place, not yet. As Friday's experience was disappointing to say the least. Stylist is not a "kid friendly" person at all not sure why she I working with kids.

Response from Cookie Cutters Haircuts for Kids

We are sorry for your disappointing experience. We have checked your son's profile and notes were properly added during your most recent visit. We were quite surprised to hear that you were disappointed with your stylist as Ely has worked with kids for many years and people seek her services and give 5 star reviews. We are training a new front desk person and apologize for any inconvenience at check out. We look forward to seeing you again soon and improving your customer experience.

Posted on 10 Apr 2018


21 Apr 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

We have been going to Cookie Cutters for years now and we love it! Today we could not believe how rude the woman was who cut my son’s hair. Every time he goes in lately, he asks for a lightening bolt to be buzzed into his hair. We asked her if she could do that. She just said “no”. My son’s disposition completely changed- he didn’t say anything but everyone could tell he was upset. She knew I was upset after that and was attempting small talk. Finally I suggested that she might ask one of the other stylists if they could do the design. She said “Maybe, if they have time.”. Of course, in Cookie Cutter’s style of customer service, someone agreed right away and came over to help. Our stylist really should have facilitated that, not me. Totally disappointed in her attitude and level of customer service. Will never have her cut my children’s hair again.

Response from Cookie Cutters Haircuts for Kids

We are very sorry you had a disappointing visit today. You have been coming to our salon for a few years now and we appreciate the loyalty as well as the feedback as we do address all issues such as this. We look forward to seeing your son again soon for his cut and lightning bolt!

Posted on 22 Apr 2024


17 May 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Maria was great!



01 Apr 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I miss Jackie

Response from Cookie Cutters Haircuts for Kids

We miss Jackey as well! Hopefully she will relocate back to Arizona and join us once again!

Posted on 05 Apr 2022


01 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Lauren was amazing and so patient with my child!



21 Feb 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

When we arrived we were told that they were running 15 minutes behind schedule. It would be nice if someone called ahead of time to inform you that they are running behind schedule.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We communicate with our customers if we are running behind once you arrive if it is within 15 minutes so we can get you ready and started quickly once your stylist is finished and sanitized from the prior appointment.

Posted on 23 Feb 2021
< previous12...161718192021222324...198199115 - 120 of 1189 reviews next >
Follow us on Facebook