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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2933 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2933 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Service Quality & Prof. Advice
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Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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19 Nov 2021
Overall Environment Care

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Comment

We were charged for a missed appointment even though the circumstances were that my child was very very sick, and we were in a crisis. At the appointment after he was better the woman was extremely rude, berating my nanny about how we should have known better to cancel.., I’m sorry ma’am but my son had a very high fever and was in the emergency room. We had been loyal customers for two years but now will Never come back.

Response from Cookie Cutters Haircuts for Kids

Thank you for your review. We strive for the best customer service and your nanny was politely told that we had a missed appointment that needed to be taken care of and this was done upon checkout. We know families have many things that can come up so we do not have a 24 hour cancellation notice but merely a one hour and we do keep to that for any circumstances out of fairness to our stylists. The policy is stated in all of our confirmation emails. We also call at the time of the missed appointment so the family can reach back out to us. We then send an email prior to any future visit so you are properly notified before coming back in. We are sorry if this policy does not fit your expectations and understand you would need to go to another salon. Thank you.

Posted on 22 Nov 2021


15 Feb 2024
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Service Quality & Prof. Advice
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Comment

We've previously received quality haircuts for our son here. However the past couple of cuts have been disappointing. Today's cut was more of the same disappointment. We were clear that we just wanted the sides and back cleaned up however she took a lot off the top- ignoring the image we showed her as an example. I think perhaps my 7 year old has now outgrown the kind of cuts offered here.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback as we stand by the quality of our services. Please call us as we would like to have you back in for a complimentary service so we can make it right for you and be sure we have notes in your child's profile regarding the desired look. As far as age, our sylists are known for their barbering skills and provide services to teens and many of our dads. We look forward to hearing back from you. 480-419-2900

Posted on 16 Feb 2024


13 Aug 2023
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Haircut done was not as requested. We provided a picture at the beginning as example. End result was not same style as the picture - no tapering was done, sides were cut uneven.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback as we strive to provide top quality haircuts. We do stand by our services and you can come back in to have this redone within 7 days of the haircut. Please call us to schedule so we can take care of this for you. Again we are sorry for the inconvenience. 480-419-2900

Posted on 14 Aug 2023


31 May 2023
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Comment

This is our families second time coming here and unfortunately this experience was nothing like our first. Our stylist Carly seemed annoyed at our request and barely said 5 words to us. Our previous stylist Ely was extremely personable, interacted with our baby, styled her hair, and promptly gave our daughter a balloon and lollipop. I had to ask for a rubber band from the receptionist to be able to style my daughters hair afterwards. Maybe styling isn’t part of the service but Ely did it for us the first time we went in so we were expecting the same for this visit. We really like the salon and liked our previous stylist Ely but will not be booking again with Carly in the future.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback and we do take our customer input seriously and have addressed this issue. Of course you may always chose the stylist you prefer for your future appointments. We hope to see you again soon!

Posted on 07 Jun 2023


26 Mar 2023
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Comment

Haircut was very uneven and doesn’t look good at all. Won’t be returning.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback as we do stand by the quality of our services. Please contact us so we may have you back in to get this right as you have been a long-term customer. 480-419-2900.

Posted on 27 Mar 2023


26 Jan 2025
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

I always use cookie cutters to cut my child’s hair. Usually everyone is so professional and kind. This past visit we called and they said they could squeeze us in which was awesome, however the experience this time was awful. The stylist was abrupt, tired looking and upset with us because we weren’t sure how our child’s hair should be cut. Currently It’s uneven, and she went way too far up on the sides. Then she blamed us saying we should have told her to use a bigger # on the shaver. Honestly she should be the one making recommendations to me, not the other way around. She was supposed to be the expert. I’m a very disappointed mother.

Response from Cookie Cutters Haircuts for Kids

Thank you for letting us know about your disappointment as we strive for the highest customer satisfaction and hope you know this from your prior visits. This will be addressed and we would like you to come back in this week for a complimentary service so we can get the cut right for you. 480-419-2900

Posted on 28 Jan 2025
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