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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website




You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.


Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

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25 Nov 2023
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Comment

Elly is so kind and the whole experience is always so great!




18 Nov 2023
Overall Environment Care

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Ultimate Question (Referral)

Comment

Probably the worst haircut my son has received at this location. My son has had better haircuts in the past when he was difficult and screaming and past stylists got it done well. This time the woman was clearly done with my son because the hair cut was taking to long and she even made a crack about it while cutting his hair. Not happy, was hesitant about coming back here after they raised prices AGAIN. Not sure if I’ll return.

Response from Cookie Cutters Haircuts for Kids

Thank you for letting us know that we fell short on this visit for you as we strive for the BEST customer service. Out stylists should be accomodating even during cuts that take a bit longer. You are welcolme to chose your stylist preference for your next visit. Please let us know if would like to come back in to get the cut fixed or when your son is ready for his next cut and we will provide a complimentary service to make this up to you. Also, we like to address any input we receive on prices. Our prices reflect the current market to obtain and retain kid's stylists. With that said, we offer many ways o save which you can locate on our app including our prepaid card which lets you save $6.00 per KidsCut. Thank you again.

Posted on 20 Nov 2023




18 Nov 2023
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Comment

My son complained of pain a couple of times during his haircut today which he never does. Also despite using the usual guard numbers, they must have had the clippers on it a long setting because his hair cut was not as short as usual and there was an entire side of his head that was not blended well. This is not what I expect from cookie cutters and for the price we paid.

Response from Cookie Cutters Haircuts for Kids

Thank you Kristin for letting us know how we fell short this visit as you are correct and it is not the quality we are known here at Cookie Cutters Scottsdale. We also appreciate you being a loyal customer! Please call us so we may have your son back in to get it right for you. Thank you again for your feedback.

Posted on 19 Nov 2023




18 Nov 2023
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Comment

The worst experience ever

Response from Cookie Cutters Haircuts for Kids

We take our reviews seriously so we would like to know the details of why this was your worst experience and turn this around for you. Please call us at 480-419-2900. Thank you.

Posted on 20 Nov 2023




08 Nov 2023
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Ultimate Question (Referral)

Comment

Our appointment was at 9am and we got there a little before. The two ladies there seemed extremely bothered by this. I let them know it was no rush and that we had just got there a little early. My son was not a fan of the hair cut but to make it even worse during this was how frustrated his stylist was getting towards him. I had a great experience with the stylist I had before but this was the WORST and I won’t be back. Yes my son was not enjoying the cut and making it hard but there was no effort to try and make him or myself comfortable during a stressful situation aside from letting us know how inconvenience she was. My son is two years old. I was charged 40.00 for hardly a cut. Your site says you understand it is difficult for young kids and you try to make them feel comfortable. Not the case. Will never be back.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We appreciate our customers being early so you should have been eagerly greeted and we are sorry if this was not the case. We do strive to accomplish the service even with children who do not like haircuts which is what we are recognized for in the Valley. If they need a break, you can even come back another day. We appreciate your business and would like you to come back in for the great experience we are known for. It looks like you had a great First Haircut Package visit with Lina so please schedule with her when you are ready for your son's next cut which will be complimentary. Thank you again.

Posted on 09 Nov 2023




06 Nov 2023
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Ultimate Question (Referral)

Comment

Excellent customer service experience. Very friendly and professional staff. Always a great experience.


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