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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2933 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2933 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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15 Sep 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Usually we come here and it’s a great experience. Unfortunately we got a new lady today, I’m not sure but I think it was Maria or something, and this time around it was not good. She was forceful, impatient and a little rough. She left quite a few cuts on the back of my sons neck. I feel terrible because he kept telling her “ouch” and “that hurts” and she was still forceful. I’d like her to realize that she’s working with kids and to be more gentle. I think next time I’m going to request one of the other girls who usually work on his hair.

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear you were disappointed in your recent visit and we fell short as we strive for the highest customer satisfaction. We would appreciate noting your child's profile and discuss your recent visit so please call us at 480-419-2900 at your convenience. Thank you.

Posted on 17 Sep 2021


18 Feb 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I am a big fan of your establishment and have brought my kids for all their haircuts. Today, I just felt like the hair stylist did not openly discuss or provide much insight at all into what her plans were for style of cut. I intervened multiple times to make my suggestions, without prompt. Also, I had asked her to cut 3 inches off and maintaining a length of at least 1 1/2 in below shoulder. My daughters hair is resting on her shoulder/slightly above.

Response from Cookie Cutters Haircuts for Kids

We certainly appreciate you being a loyal customer and are very sorry to hear we fell short on this service for you. Please call us as we would like to have you come back in so we can look at the cut and make it right for you. Thank you. 480-419-2900

Posted on 19 Feb 2023


07 Jun 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Was left waiting for over 45 minutes until I finally asked what was going on. When we finally got sat down, they didn’t ask my daughter what chair she wanted and got taken to a black standard chair which defeats one of the biggest draws of going there. The lady that actually cut our hair was nice and did a good job. She tried to rectify issues of front person as much as she could but overall not a good experience.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. We are training new receptionists so you certainly should have been communicated with including letting your daughter chose her favorite chair as that is what we are all about! We are glad you came back in and hope to see you in the future for a the great experience we are known for. Thank you again.

Posted on 07 Jun 2023


13 Jun 2023
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Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I appreciate that your salon takes advanced appointments. Our stylist was very skillful. I appreciate how quickly she completed a very good haircut. However, I don’t know that we ever really understood each other. My 4-year old grandson was not his most cooperative today. So being quick was very important. Thx.

Response from Cookie Cutters Haircuts for Kids

Thank you for your review. We appreciate the positve feedback but a bit confused by why you felt like you were not understand so we would appreciate hearing more about this. 480-419-2900

Posted on 14 Jun 2023


16 Sep 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Hairdresser was very quiet and didn’t engage with my son. Seemed upset when I told her how to do his hair. We will not be using her in the future

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback and we will address the issue you brought to our attention. We appreciate you being a long standing customer and look foward to seeing you again soon to make it the great experience we are known for!

Posted on 17 Sep 2023


18 Nov 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Probably the worst haircut my son has received at this location. My son has had better haircuts in the past when he was difficult and screaming and past stylists got it done well. This time the woman was clearly done with my son because the hair cut was taking to long and she even made a crack about it while cutting his hair. Not happy, was hesitant about coming back here after they raised prices AGAIN. Not sure if I’ll return.

Response from Cookie Cutters Haircuts for Kids

Thank you for letting us know that we fell short on this visit for you as we strive for the BEST customer service. Out stylists should be accomodating even during cuts that take a bit longer. You are welcolme to chose your stylist preference for your next visit. Please let us know if would like to come back in to get the cut fixed or when your son is ready for his next cut and we will provide a complimentary service to make this up to you. Also, we like to address any input we receive on prices. Our prices reflect the current market to obtain and retain kid's stylists. With that said, we offer many ways o save which you can locate on our app including our prepaid card which lets you save $6.00 per KidsCut. Thank you again.

Posted on 20 Nov 2023
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