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Cookie Cutters-Scottsdale 101, AZ

Cookie Cutters-Scottsdale 101, AZ (2987 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website




You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.


Reviewed by 2987 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

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13 Mar 2023
Overall Environment Care

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Ultimate Question (Referral)

Comment

That was one of the worst haircuts my daughter has ever received. We have school pictures tomorrow and her hair is a disaster! It’s uneven and the stylist spent approximately 4 minutes cutting her hair. She didn’t even check for evenness. I’m going to have to find someone to fix before tomorrow. For 27 dollars I would expect better quality. The stylist spent more time cleaning from the previous client. I would absolutely not recommend anyone going there.

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear you were disappointed as we strive for the best quality in both haircuts and customer service. We do stand by our services so we would apprciate hearing hear from you to come back in as well as know your child's stylist for the service. Thank you. 480-419-2900

Posted on 14 Mar 2023




16 Apr 2023
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Ultimate Question (Referral)

Comment

Sienna was horrible. Aggressively yelling at me bc my toddler moved during the hair cut. She completely scalped my toddlers hair and didn’t even listed to what we wanted. Worst hair cutter at this location! Never use this person

Response from Cookie Cutters Haircuts for Kids

We certainly appreciate your feedback as we have zero tolerance for this type of service and will be handling appropriately with the stylist including possible termination once we look into this. We hope you know from your prior visits that we strive to have the very best staff for kid's haircuts. We would like to offer you a complimentary service when your son is ready for his next haircut to make this right. Thank you and please reach out to us directly with any other concerns. 480-419-2900

Posted on 17 Apr 2023




03 Mar 2024
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Ultimate Question (Referral)

Comment

Wasn't a good experience. I wouldn’t recommend others especially for girls. My daughter has sensory issues which I already mentioned and some more patience and empathy was needed. But felt like the stylist just wanted to get the job done.

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear that we fell short on your visit to our salon. We are known for the care we take with children on the spectrum and with special needs. This will be addressed and we hope you will give us another try. We would like to offer a complimentary visit when your daughter is ready for her next haircut. Thank you for your feedback.

Posted on 04 Mar 2024




16 Aug 2024
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Ultimate Question (Referral)

Comment

From start to finish, walking in to walking out. A whopping 9 minutes. I asked for a fade and not to touch the top. There was zero fade and Lena started cutting the top before I asked her to stop and reminded her. I had to ask her twice to fix the lineup because it looked like the letter S. She clearly wanted to get us out as quick as possible.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Lina is one of our most requested stylists so we are sorry you were not happy with the haircut. We stand by and guarantee our services so please call us so you can come back in to get the haircut redone to achieve the desired style. Thank you. 480-419-2900

Posted on 16 Aug 2024




24 Dec 2023
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Ultimate Question (Referral)

Comment

Staff should acknowledge customers as they walk in. Staff at the front desk should not leave customers standing at the front desk without at least some kind of acknowledgement for several minutes. Staff should use polite demeanor. Staff should try their best and not show impatience. Customers should not be expected to tip when the above occurs. My child left with uneven hair. Your prices are high. Won't be returning.

Response from Cookie Cutters Haircuts for Kids

All your service statements are on point and what we are about as we train out staff accordingly and are known for our excellent customer service. Since you did not experience that, we would appreciate hearing directly from you and offering a complimentary service to make this right for you and earn your business. Thank you. 480-419-2900

Posted on 12 Jan 2024




26 Jul 2025
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Both of my kids get haircuts My son gets a hair cut every 2months. My daughter only once a year. I always request Ely for good service. However, last time it was horrible. I asked her to fix my daughters hair from one side because it was uneven and she refused. She said she had other clients. My daughter was moving too much. Then she said I could come a different day to fix it. I don't live close by, it takes 40min to get there so coming back was not an option. Ive waited longer when it's been my time so she can finish her client. It would not have taken her too long to fix. Now, she lost not one but 2 customers. I also recommend my nephew to this place. He is also a customer.

Response from Cookie Cutters Haircuts for Kids

We are a bit confused as to why you are just leaving us a review when your daughter's service was over a month ago. We always stand by the quality of our services and you were offered a complimentary visit to come back that week for any corrections as your daughter was having a really hard time with getting her hair cut that day. We understand the fact that you drive quite far but Ely thought your daughter may need a break after trying to get the desired style after over 30 minutes. She thought it better to finish another day when your daughter would be less stressed. Ely is one of the most requested stylists in the Valley and goes above and beyond for our customers and just wanted to get the best service for you and made a suggestion based on her knowledge of your daughter and how she was feeling. Thank you.

Posted on 28 Aug 2025


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