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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2911 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2911 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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28 Aug 2022
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Very Rushed experience and rough with my son.

Response from Cookie Cutters Haircuts for Kids

We are sorry you were disappointed as we strive for the best experience for both parents and children. We would like a chance to make this up to you with a complimentary visit when your son is ready for his next cut. Please call us so we may note his profile and get you back in. Thank you.

Posted on 20 Sep 2022


16 Feb 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Kim our hairdresser was amazing. Everything honestly was great until the end. She was clearly having a problem trying to get the picture to the computer and for it to print. She asked for help several times. The teamwork at that store needs some serious improvement. Nobody came to help her after multiple attempts. It was something that could have been done within minutes, but instead I stood there for 10 to 15 minutes while poor Kim had to try to figure it out on her own. I finally had to say something out loud for the others to actually come and get it figured out. Very disappointing as I have been coming there for years

Response from Cookie Cutters Haircuts for Kids

Thank you for bringing this to our attention as our ladies are expected to work as a team and make it a great experience. Unfortunately we had a receptionist out yesterday but the technical issue should still have been resolved timely or we could have printed your certifcate later and mailed so you were not inconvenienced. We look forward to seeing you again soon.

Posted on 17 Feb 2024


25 Jan 2025
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

We haven't had great success at this location. The most recent visit was a perfect example of this. The stylist appeared to be having a bad day (or similar) and this was reflected in their demeanor throughout the visit. Little patience, poor "chairside" manner, sarcastic tone, etc. On top of this the resulting haircut was uneven at best and we'll probably visit another location to have them tidy it up.

Response from Cookie Cutters Haircuts for Kids

We are sorry to hear you were not happy with your recent visit. We strive for the highest customer service and all members of our team are required to make each experience the best! We would like to hear from you as to who you had as a stylist so this can be addressed. We are also happy to have you back in for a complimentary visit to get the haircut right. Thank you. 480-419-2900

Posted on 27 Jan 2025


04 Mar 2020
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

My 18 month old left with cuts on his neck from the clippers and a botched haircut. Next time I will stick with Ely and make an appointment so I don’t get stuck with someone that just wanted to speed through the cut and traumatize my kid. She went right to the cut without letting my son get used to the chair and environment. Absolute worst experience.

Response from Cookie Cutters Haircuts for Kids

We are very sorry to hear about this experience as we strive for the highest quality experience. You can certainly bring your son back in for Ely to get the haircut right but we would also like to discuss the details you have noted in your review. Please call us at 480-419-2900 at your convenience. Thank you.

Posted on 05 Mar 2020


10 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Usually experience s great but I eas supposed to have a $4 credit from last one which sis not show in the system. Then the lady said she had applied the discount and ao I trusted her and paid. However, sitting in my car I double checked the value of kid's cut and that is exactly how much I was charges. Why would the lady say she added 4 to my account if ahe didn't or couldn't and the why dis the lady today say she added the discount if she didn't or couldn't? Two mistakes, two people, to different days - very suspicious. Besides, how come the system does not allow the cashier to cancel a transaction? Honestly, I don't think wr are coming back :(

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback and you can always call us in the future to let us know of any issue. Upon review of your profiles, your credit was noted but in your other son's account. The stylist who is new to the POS did try to process the credit as promised but unfortunately it was not applied properly. We will refund the card you used today for the $4.00 credit. Again please feel free to reach out to us at 480-419-2900 and we are sorry for your inconvenience.

Posted on 10 Dec 2021


12 Aug 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Extremely disappointed in the lack of mask requirement. Our previous experiences felt safe, this one was not. I won't be back.

Response from Cookie Cutters Haircuts for Kids

We continue to evolve during these changing times. Our salon was fully masked up for over a year then we opened more based on local protocols. Now those are changing again and we have implemented a policy asking all persons including stylists who are not vaccinated to mask up. Thank you for your feedback.

Posted on 16 Aug 2021
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