Cookie Cutters-Sunset Valley, TX (694 reviews)

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My son had his first haircut recently. I was disappointed to see there was not an appropriate chair for a baby under a year old. I believe there was only one booster/baby seat available and someone was already using it. If you see on your schedule that a baby is going to get a haircut, then you should make sure you have available chairs for a baby. Otherwise, book the baby at a different time if the seat is taken. Our baby was wobbly the entire time and obviously he didn't feel secure in his seat. He was moving way too much which terrified me as the hairdresser was cutting my son's hair. Overall, I was very disappointed with our experience. I will probably not be coming back.

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We love Ms Orene. She is so kind and patient.

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The staff is always so amazing with Jaxon. Thanks for always doing such a great job!

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We love Adele!! She is super patient with Olivia and we finally found something that works for her. She does a great job talking to her and keeping her entertained when she cuts her hair. She's a feisty 2 year old but Adele is so good with her! Super happy customer & mommy!

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Adel is amazing, very gentle and sweet with our son. She's great at asking him questions to keep him engaged and remembers us and what we like.

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We had a phenomenal experience with Adel. My toddler HATES haircuts and was literally screaming and tantruming for the whole haircut. The team at Cookie Cutters took it in stride and Adel was still able to give him a fantastic haircut despite the squirming. She reassured me that it was normal and gave me tips to help for next time. I wish we lived in Austin, we would be going to this salon at every opportunity!! Thank you Cookie Cutters for making a painful experience into a somewhat pleasant one :)