Cookie Cutters-Sacramento, CA (Natomas) (2286 reviews)

Comment

The stylist was very nice and friendly, but every time I get my son's hair cut there. They seem to not do a very good job and I find myself having to go home and fix it. I'm no expert, but sometimes I wonder if they know what they are doing.

Comment

We weren’t at all happy with the cut this time. It is clearly uneven and sticking up in the back, which never happened when we got his hair cut here before. When I mentioned that the front looked uneven, the stylist said,”well I can’t do anything about his hair growth patterns” and then cut it shorter just to show me that I was wrong and it wouldn’t be even. That bothered me a lot because no other stylist has had an issue getting his hair even and neat. In fact, when we came a couple months ago, his hair looked PERFECT. I’m sorry I don’t remember the name of the woman who cut his hair that time because she was gentle and kind and really made my son look handsome. The most recent stylist was the opposite. I felt like she was nice to us until I commented about possibly shortening the front. Then she made me feel bad for asking for it to be fixed. It suddenly wasn’t her fault and she blamed it on how his hair grows. Then I felt like I couldn’t say anything else because I seemed to have offended her. As a hair stylist, you should know how to work with all hair types. If a client isn’t happy, you should do your job in customer service and try to fix the issue. I don’t really want to come back now. It isn’t a cheap haircut and now I feel like I have to fix it myself. Very disappointing.

Comment

We love David! Personable, great with kids, accommodating, sweet, and does a great job at cutting hair. We drive 30 mins just to come see him.

Comment

This was my son's 2nd haircut and we had adv amazing experience. He loved sitting one of the cars and watching Cocomelon on the TV. The hair stylist was so great with him and showed him the tools he was using to cut his hair. We will definately be going back!

Comment

We absolutely love David!!! He does such a great job with my 4 year old son. My son is definitely a handful but David interacts with him and helps keep him calm and distracted. Thank you!

Comment

Our hair stylist Lexie was great and made my daughters experience great! Thank you Lexie!!!