Cookie Cutters-Sacramento, CA (Natomas) (2401 reviews)

Comment

The hair hair stylist was reallly slow and that didn’t work for my young son. I told her I wanted the top long and the sides really short and welll she cut too much off the top and not enough on the sides. I had to cut his hair on the sides at home when I got home to try to fix it. She didn’t fade the sides at all.

Comment

Alondra was so patient and kind with my toddler. Loved the haircut he got, she actually talked with me to make sure what I wanted and did a great job. However, the next visit we got Dannie. She did not do the haircut that I asked for, ignored me and talked to my other son the entire time. I found that very strange. I don’t think adults should be asking children details about their life. Definitely not appropriate. I will be careful who I book with if I go again.

Comment

I’ve been taking my son here for some time now and it’s like they’re always getting different people. So it sucks because everyone cuts different and not everyone knows how to cut the way I like. The person who cut my sons hair today did well with the cut but did not how to do a line up and I just wish she would’ve told me she didn’t know how to do a line ho rather than trying and messing up his whole haircut.

Comment

I just left like I was trying to and committed what I wanted in a kind way and I didn’t want to over step at all. But I felt like when I was explaining how my son cut his own hair and wanted it to flow back how it was. I’m not a hair dresser and I don’t want to come off as ignorant, but I felt like the hair cut was okay. I don’t know, I’m okay with the haircut because my son likes it and is okay with it. Before when I came here, I had great experience and I personally wanted Jackie but she is booked up and I felt like everyone take care of the kids in kind way. Just today, I’m not sure about this hair cut but my son likes it and that’s what matters.

Comment

Lupe is extremely rude. Even though we had made an appointment she was off-put that we would not make our toddler wait 45 minutes for her to fit us in. Consistently tells me I misspelled my child's name in the appointment, though I've tried to explain to her that he has a unique name and yes it is correctly spelled yet she insists on calling him a different name because of the perceived error even after explanations. We are definitely not a valued customer and will seek out other services for future needs.

Comment

If you see someone clearly struggling, offer some help.