Cookie Cutters-West Valley, UT (896 reviews)

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Emily is the best! Our son doesn't like haircuts,and he cries throughout.. and she's always so nice and patient and talks him thru it. We really appreciate her kindness.

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I know places get busy and employees get tired, but I feel that tone is very important, especially with young children. When we first walked in it was like it was a hassle to have us there. Our stylist was fine but I felt like we were rushed and my child was a little scared since this is not his normal cookie cutters that we take him to. I’m not sure if we will be back to this location. Especially when notes are out on accounts and then not followed.

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Emily is always so sweet with Koston. She does a fantastic job on his hair every time. Every time I have been there it has never been crowded and it's always clean.

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We absolutely love Rachel at the West Valley cookie cutters! She’s so fun and does a great job. My son refuses to go to anyone else.

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The stylist that wasn't cutting my son's hair was giving me crusty looks. She didn't appreciate my children being loud on the slide. We were the only ones in the salon. I called to make an appointment and the phone hung up on me after telling me that I needed to download the app. to make an appointment. The app is a complete waste and I hated using it! I uninstalled it as soon as my appointment was over. There is no reason that the app needed to know my exact location. I couldn't search for a location by my zip code only. It also did not provide me with any address information when I made my appointment. It just said my city. Good thing I already knew where it was. Soooo Stupid!!

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I live closer to other Cookie Cutter locations but always return to the West Valley location as they provide the best quality and customer service.