Cookie Cutters-West Valley, UT (896 reviews)

Comment

I know places get busy and employees get tired, but I feel that tone is very important, especially with young children. When we first walked in it was like it was a hassle to have us there. Our stylist was fine but I felt like we were rushed and my child was a little scared since this is not his normal cookie cutters that we take him to. I’m not sure if we will be back to this location. Especially when notes are out on accounts and then not followed.

Comment

I’m always happy with the service however this time I didn’t like the hair cut. It looks not finish nor polish, like on other occasions. I may bring Isabella back to have somebody else fix it.

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I cannot remember the name of the woman who cut my sons hair but I don't think she should be working in an environment with children she kept yelling at him every time he moved the cape to drive the car and he was not wiggly at all and it got to the point where he was almost crying because she was so rude to him and I dont think I will ever take him back to this location.

Comment

I've taken my son here a couple of times and the girls always do a good job.

Comment

I loved the way the stylist cut my son's hair but she seemed to be in a bad mood and wasn't very friendly. Also there was not really anywhere for parents to sit and be nearby for any questions the stylist has for the child's cut. The belt on the car my son sat in also was not nearly big enough for him and he is only 5 years old. It would maybe accommodate 3 and under so belts need to be larger.

Comment

The gal who cut his hair must have been new, she wasn’t great with kids and am didn’t do a great job. She jabbed and scratched him. It got to a point where I just said okay we’re done with the buzzers. It’s shorter than I wanted and uneven on top. I have never had such a bad experience here until yesterday.