On Stage Salon & Spa (1314 reviews)

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Tania did an excellent job on my highlights. The reasons for my ratings include the following: The cash policy/fee for credit cards is very annoying. No other salons operate as such, and are priced similarly. Additionally, the front desk person didn't process my services correctly and she missed an item. As a result I had to make a return trip to the salon the next morning. Most importantly, I was sold a hair care product that I couldn't use due to it containing a cancer-causing ingredient. I explained to April (who was on the phone to George) that I have Leukemia and cannot use anything containing that ingredient. It was not used, as I had just bought it the prior afternoon and it was clear I had the same blowout from Tania. George refused to return it and only agreed to provide a credit. Frankly I should have only paid the difference in the missed amount I owed but in good faith I paid the $50 up front. It's a shame that a fellow business owner has such poor and untrusting ways of operating. Very disappointing outcome, and it has tarnished my view of the salon. All over a $32 product.

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Too expensive for the services offered.

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I came in to the salon to tell them that I had an appointment. I stood by reception desk for 5 minutes Georgia completely ignored me. I realize that she took several phone calls however, she did not even acknowledge that I was there. Not good. Very poor reception!!!!!!

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Although stylist was great and I was very happy with result, the Unvaccinated status of your staff makes me too nervous to return. Let me know when you have 100% vaccination status and I will gladly return.

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Took a long time to get shampood! Price has also gone up quite a bit!

Comment

All personnel very friendly and outgoing. Susy who does pedicures is thorough and does a lovely job. Marisa who is a hairstylist, really listens and works with you to give you the result you want. She is amazing with highlights; I receive many complements after having my hair done by her. Tina, another hairstylist is great with haircuts and color. - The entire staff from reception through hairstylists, couldn't be nicer!