On Stage Salon & Spa (1314 reviews)

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Love Yuli. She listens to me and I always get the cut and color I want. My only complaint is that they do not let you tip by credit card. I would be willing to pay a convenience charge to do this. I only carry petty cash and it’s been a big problem. If it weren’t for Yuli this is a big enough inconvenience that I probably would have found another salon despite how much I like this one. I don’t need to add “go get cash” to my to do list.

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The gal at the front desk was a bit curt. The music was on a rap station at 9am. I went up to ask to change to some more subdued music and she walked away while I was speaking to her. Never acknowledging me. She did change the station which we were happy in the color room. My hair stylist is wonderful!!

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I called and spoke to Sue to schedule my appointment and specifically asked whether the nail products were unpacked and displayed at the salon's new location. I was told: "yes." When I arrived, I learned that the products were in fact not unpacked and displayed. I did not appreciate that I did not receive an honest answer on the phone. With an honest answer, my expectations would have been different. I would not have been upset about the fact that we had to spend 10 or 15 minutes looking for the product I wanted. I am a long time client; and, this experience does not change my intentions to continue using the salon. Additionally, it is the first time, I am writing something negative about my experience. Salon staff should remember honesty is the best policy. I would have understood that there are still "kinks in the system" due to the recent move to the new location.

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Lena did a wonderful job. She was very nice

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I loved Athina and think she did an excellent job on my Brazilian Blowout. However, I felt the charge of $300.00 was too high for my thickness of hair and length. I have very thin hair. Best - Susan

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Eugenia was wonderful. I loved my pedicure. She cleaned in between clients. I appreciated you taking temperatures upon arrival and the receptionist behind plexus glass. Everyone was in masks. I felt safe. However I noticed the manicure stations did NOT have plexiglass - not acceptable. Given the environment. I thought Illinois required businesses to install them for their employees and clients safety.