Cookie Cutters-Jupiter, FL (958 reviews)

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We have been bringing our son to have his haircut here for 2 years, always with Kristen who did a great job. However, she is no longer working there and the last two times we have been have been unsatisfactory to say the least. This last time was the last straw. We will not be going back. The girl who cut his hair today was out of it and her hands were shaking. My husband had to tell her and explain multiple times what we wanted-a classic little boys cut, nothing complicated. His hair looks awful even after he tried to have her fix it. It is cut straight and too short across the front and still somehow too long on top. Never mind we are supposed to have pictures taken tomorrow and I have to find somewhere to take him to fix it. Very disappointed and have been giving them the benefit of the doubt with all the new people but no more.

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We have been to many places for haircuts for our children. We have had pretty bad hair cuts and some really good ones. In general we have always excellent service at Cookie Cutters and average to better than average haircuts for all of our boys. But this time was the worst hair cut any of my children have ever gotten. The bangs were completely crooked and the back was totally uneven. And this is my child who has the easiest hair to cut and has never gotten a bad hair cut. I expect it in my other kids because it’s much more challenging. But this visit they got good cuts. But one of them is terrible. I will need to go to another place to get it fixed tomorrow. It is the first bad experience we have had here. I would return but would not cut with the same person.

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Waited 30 minutes for our appointment we made a week ago for cut & fairy hair. We got a rushed one inch taken off the bottom and the stylist didn’t know how to do the fairy hair. Another lady had to do it and they didn’t even offer to style her hair. It looked worse when we walked out of there than when we got there. Super bushy and frizzy. What a joke for $50.

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Really bad cut

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We arrived 2 minutes late, but then spent the next 40 waiting for the stylist to get us. She kept walking away to grab supplies and was very slow cutting his hair. Yes he was upset and crying, but she scared him with the clippers. I was so frustrated that I said forget the certificate and pieces of hair, which honestly were swept up before we could even get some. Overall a horrible experience and will never return.

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The service was terrible. I was charged $40 for my daughter’s cut. She has long hair and it came out crooked. Stylist sat on a chair my daughter standing up and did not even wet hair to cute terrible. Took forever. Had to go elsewhere right after to get it fixed. Terrible.