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Cookie Cutters-Lutherville, MD


Cookie Cutters-Lutherville, MD (1989 reviews)



1510 York Road, York Hill Shopping Center, Lutherville-Timonium, MD, 21093, United States

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You can book at Cookie Cutters-Lutherville, MD Lutherville-Timonium online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Lutherville, MD staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


Reviewed by 1989 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Lutherville, MD were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 5:00 PM
TUE 9:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 9:00 AM to 7:00 PM
FRI 9:00 AM to 5:00 PM
SAT 9:00 AM to 5:00 PM
SUN 9:00 AM to 2:00 PM

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Commented reviews only





23 Mar 2021
Overall Environment Care

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Comment

I went online this morning around 9am to book/reschedule an appointment. I accidentally booked 2 appointments, 1 for 11:15 and 1 for 11:30. I called the Lutherville/Timonium store, to confirm that I needed only 1 appointment. We agreed to cancel the 11:30. I arrived with my toddler at 11:10 for our 11:15 appointment, and was informed by the worker that it would be a few minutes wait, cause she has another customer. "A few" minutes turned into 11:35, when she finally took us. I had warned her from the begining that my son, like most toddlers, can be unccoperative at times. I told her that I've previously only taken him to salons that specialize with senior citizens, and was hoping that a place catering to kids would be a better environment for him. As predicted, he began to cry as soon as she put the cape on him, and proceeded to scream throughout the appointment. I did my best to keep him calm and happy, but to no avail. The stylist was extremely rude and told me that "maybe dad should have brought him in". I can only imagine how a single parent would feel by that comment. She was extremely rude to the customer nefore me as well, and rolled her eyes at a grandma/other kid. She has poor customer service especially with children. I will not be back and i will not recommend this salon to my friends.




26 Aug 2023
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Comment

Asked for chin length cut. Ended up with with a bob to the earlobes. Child says she likes it but it was not what we asked for



Timonium
14 Jan 2017
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26 Aug 2017
Overall Environment Care

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Value for money

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12 Aug 2023
Overall Environment Care

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Value for money

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Comment

Showed a picture, did not get anything close to the picture and did not revive an even cut.




20 Jan 2024
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Service Quality & Prof. Advice

Value for money

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Comment

My daughter was very nervous about getting her haircut. The good news, this is a very kid-friendly salon and she felt welcome and comfortable. She was excited to pick her car to sit in and sat patiently still the whole time! The bad news is her haircut was terrible. Like, truly awful. I didn't realize how bad it was when we left the salon because they put it in piggytails with butterfly clips. When I got a closer look I saw that her bangs were crooked and pieces were missed. The back... oh my. I don't even know what happened. It was crooked with like, a whole section lobbed off that maybe was supposed to be a layer of some sort? I have no idea but it was BAD. I had to try to fix it myself. I can't believe I paid $30 for a BAD DIY level haircut. Never, ever again.


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