Cookie Cutters-Renton, WA (143 reviews)

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Its my son first cut so my son was crying coz he is afraid on whats is going on i forgot the name who cut my sons hair she was not good handling a baby... and also her smellf feels like came in to a smoke break also while my Son crying she was rude. The way shes saying “om my god i am not doing this” that is very unprofessional just letting you and we decided not finish mu sons hair!! And of course we still pay the while price of it. And also we didnt here anythjng to the lade who help us. Nothing accomodating to comeback! just letting you know you are dealing with kids. Say things that kids will understand..... or maybe appropriate to us we, we did not say bad to her we just want to let her that be professional even babies are crying or uncomfortable on whats happening. More training I guess but other than that place was good for the kids

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The person who greeted me seemed very "rushed"... it was not a great interaction.

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It's a start, but could definitely use more entertainment features for kids. Visit any dentist or other hair cut place for kids and you see toys, videos, etc. This place runs very short on that. Also, I would switch to a broom during business hours. The vacuum noise makes kids uncomfortable. Also, the dryer buzzer going off makes kids nervous and seems unnecessary. The haircuts will get better with practice but these other things can be avoided.

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The staff were nice and professional. Good service. However the cut hair around the salon had not been swept well. There was hair on the toy seats and my son dropped his balloon at the front of the store and it was covered in hair when we picked it up.

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Haircut itself was great-the stylist had patience when our boy moved our head and didn't get flustered. Stylist was very good with our boy as well, and nice to our older boy who was not getting his haircut. I also like the distractions they have for kids including the car seats, tvs, and books. Only thing was we had an appointment but still had to wait 15 minutes. $20 for a little kid haircut isn't horrible but definitely makes us think whether to go back or go to a cheaper place. Especially for 2 and 4 year old boys!

Comment

The team acts like you are odd for showing up early for an appointment, doesn't know what they're talking about but good haircut