Salon Rouge - Mishawaka (4007 reviews)

Comment

This was my first visit. I thought I was getting my hair colored and trimmed, to clean it up a bit. After she blow dried my hair, she asked me how I liked it and I know I must have looked really puzzled, when I asked her about trimming it a little, because it is uneven. She then stated that she doesn`t cut hair. She only colors it. Forgive me for being so shocked. but I have never had that happen to me before. So now I have to make another appt. to get my hair trimmed?

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I love how diana styles and cuts my hair. she is very knowledgeable in the products and is always able to answer all of my questions. She's the one that keeps me coming back, however the overall service of the salon is unsatisfactory. They've had to cancel one of my appointments and reschedule another one. On the phone the staff seem to always be in a hurry and they make one feel like they are trying to get off of the phone. With 2 of my family members theyve canceled their appointment and had them wait ONE HOUR with appointment to later be told they could not get serviced that day. Also, they forgot to schedule one of my family members appointment. I was there when he rescheduled and the day off they told him he was not in their system for that day and time. I am very patient and do not like to complain but when it happens repeatedly then it becomes a problem. It makes me not want to go back and look some where else for hair cuts and styles.

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I am a regular customer coming in to see my stylist every 6-7 weeks since before you moved to your current location on Edison. I wish you had larger chairs to accommodate people of more ample size. It is very uncomfortable squeezing into a standard size chair as a larger person. It would be lovely for you to add one or two spots where people of bigger proportion would feel more comfortable and at home. Thank you for your consideration.

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Great service, friendly staff but priced alittle on the high side.

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My hair turned out great! A little darker tjan i had hoped for but im sure it will lighten a little more. My stylist was not very talkative and i didnt really feel comfortable with her as i have with others in the past but my hair still turned out great as always!

Comment

Way too expensive for the results I got. Loved the service tho.