Salon Rouge - Mishawaka (4042 reviews)

Comment

Very disappointed today. Went to a different stylist, Lexi. I went for a highlight. I told her whatever you do, make sure my hair is not brassy. As she was washing the bleach out of my hair, she then put a toner on it. Now you know when someone uses a toner it is because they did not do a good job. I asked her why she was putting a toner on it. She said the top was yellow. Obviously she screwed up. So...after paying $145 my hair looks no different than it did when i arrived except it is now brassy! Now when she was drying it I told her it looked brassy. She then had the audacity to say, it had some "brassiness" in it already. It is bad enough that she messed it up, now she would not even take responsibility. Certainly not would I expect from Salon Rouge.

Comment

My hair cut experience was fine. My balayage experience could have been better. The stylist had another appointment during my service. As a result, I was washed out by someone else who was inexperienced (another stylist had to come help her). I sat for a long time waiting for the stylist to come do my toner. It looked okay initially, if perhaps a tad light. After one wash, the toner has completely washed out and the highlighted portion of my hair looks super brassy and like it was not toned. I waited several days to wash my hair after my service, so it should have been plenty of time for the color to deposit. The end of my service felt a bit rushed - usually stylists spend more time shaping my hair while cutting. Overall, while the cut is okay, it’s not stellar, and I’m very disappointed in the result of my balayage due to the virtually nonexistent toner a week after my service.

Comment

Disappointed that I spent almost 4 hours with what turned out to be basically a root touch up with barely visible highlights—opposite of what I wanted despite showing pictures and having a discussion prior. I had realistic expectation and not expecting something impossible to achieve. Not only that, walking out with hair dye all over my forehead and ears—meaning not paying attention to details. I had to go back inside to have it wiped away. I’ve kept going to this salon for many years and continued since moving out of state and when visiting town. I’ll pass next time.

Comment

My hair is shorter than discussed during consultation

Comment

First time I had my nails and hair done. Loved my hair was offered a glass of wine or water my nails peeled after day 2 ok. Cams back for a trim 2 months later $10 more for just a trim no "head massage" they seem so proud to include no offerings of a drink and blah attitude.

Comment

I was really disappointed. The back of my shirt is soaking wet. My hair in uneven though the stylist did try to address the issues. By the end I just didn’t want her to do anything else with my hair.