Cookie Cutters-Perry Hall, MD (2014 reviews)

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Janece was an amazing with my 3 year old. Great energy, very personable

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Janeice has a great rapport with my son and I. Today she suggested a new hairstyle for him and he really likes it. She is warm and friendly and always makes us feel welcome! She’s a talented stylist!

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the experience is excellent for my son , my only feedback would be to perhaps honor the time of the appointment , for someone like me I work most of the weekdays so weekends are planned and my appointment was for 1215 and I don't mind waiting for 10 mins outside but I wasn't taken in until 1235 and my son is 3 years old , just recently potty trained so imagine trying to ask him to keep waiting without bathroom access and increases the chance of any accidents. either way I would have not mind rescheduling for the future so I don't run into issues w my timings .

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We have been using the Perry Hall Cookie Cutter location for three years now. We always had great friendly experience. I have always written great reviews. Even with Covid the safety measurements were upto par. However employees make or break the business. Our today’s visit Sept 16,2020 was so below average I can’t wrap my head around it. From beginning to end we felt like we were not welcome. The hair dresser didn’t make any effort to talk to any of us. Not even to her 5 yr old client. She kept pushing her head on sides or down wherever she needed it for the hair cut but didn’t speak to the child. When I started using my words to give my 5 yr old directions the hair dresser said few words in a tone you don’t want to use with your customers. The hair cut is horrible. When I told her that they are little bit longer then what I originally asked for she started arguing with me. I will not be going back again. It is a shame to loose a customer with employees like her, in a time like this when many businesses are closing.

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I liked that I could easily schedule online, I read the reviews and seen Nicoles name alot and decided that I would choose her for my sons first haircut. Silas hates his hair touched and he cried the entire time but Nicole was amazing and gave him a very cute and quick haircut. The entire staff is very very friendly and extremely patient. We are absolutly coming back here!

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I brought my daughter in after church and both ladies were amazing. Sabrina cut her hair and really made both my daughter and I very relaxed and comfortable. Looking forward to the next time and taking my other daughter to see her soon.