Cookie Cutters-Perry Hall, MD (2049 reviews)

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I would recommend this place because I’ve been multiple time but I would never schedule with Denise again for my child

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We have been taking our daughter to cookie cutters for the last year and have loved it. Tonight we had the worst experience and we won't be back! The lady cut her bangs way to short and they are CROOKED! She also cut a few TINY and I mean small spots on the sides of our daughter's hair and we were charged for a full cut! SHES NOT EVEN 2 AND HAS A SHORT THIN NATURAL BOB THAT DOESNT EVEN TOUCH HER SHOULDERS!! The woman didn't ask if we wanted it trimmed or even say it would be another $10 added to the bang trim I had signed up for!! Never again will we go or recommend anyone to CC.

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I feel so bad for my son with the haircut he received today. It's nothing like I expected it would be and looks butchered and uneven in so many areas. It had some kind of gel in it and didn't realize how bad it was till we left. We had taekwondo tonight and many of my friends commented on how his hair looked and not in a positive way.

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Not sure why we didn’t have a race car or plane this time. Our son did not have a good experience and our expectations were not met. Last time we came it was much better.

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It seems once in awhile we have stylists/barbers who do not seem to be good with children. Particularly talking to them while they are getting their hair cut. It's important to reassure and talk to children. I only patronize Cookie Cutters because you are suppose to be better with children in this setting than adult salons. I left White Marsh location because they never seem to have any hot water for shampooing, but since the pandemic we are no longer interested in shampooing and just want a good cut. Sometimes we are placed with new stylists that are not very good with children and then others that are. Not so with this last experience. Good cut but not so good with helping Chris feel comfortable and talking him through the process. Surprised that the price had increased and not sure how we are put with someone who asked if we are new customers since we have patronized the business for the last 2 years. After this experience we will not be returning.

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Our hairdresser was the only one in the salon without a mask. Everyone else was wearing one.